2018 FORD FOCUS Power Trainclutch Assembly Problems

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the vehicle. The contact stated that the transmission unexpectedly downshifted and the RPM fluctuate. No warning lights were illuminated. The contact stated that the vehicle was driving very slowly. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission and intermittent clutch had failed and needed to be replaced. The vehicle was repaired for the most recent failure. The contact stated that months before the failure, the vehicle experienced transmission failure and the transmission was replaced. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.

The contact owns a 2018 Ford Focus. The contact stated that the transmission was slipping and failed to properly shift into the intended gear. The contact stated that the engine was overheating, causing the vehicle to become inoperable. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and determined that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 66,000.

The contact owns a 2018 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated and experienced hard transmission shifts. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch and the clutch actuator were replaced. The contact stated that while her significant other was driving approximately 25 MPH, the vehicle stalled. The driver was unable to pull to the side of the road. Upon inspecting the vehicle, the driver noticed that the engine had fallen onto the ground. The vehicle was towed to a second dealer, Don Vance Ford, Inc. (MO-38, Marshfield, MO 65706), where it was determined that the motor mounts needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle had failed to respond upon shifting to reverse(R). The contact stated that the vehicle was significantly sluggish while shifting into gear....

The contact owns a 2018 Ford Focus. The contact stated while shifting in reverse(R), the vehicle failed to reverse as intended. The contact stated that her son jiggled the clutch but the vehicle failed to move as intended. The vehicle was taken to a dealer, where it was diagnosed that the clutch assembly, the cylinder assembly, the gasket retainer nut, the retainer bearing, the circlip-inner seal, the actuator clutch and bolts needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 59,566. The contact is requesting a refund of the $4,535.37 that she paid to have her son’s vehicle repaired.

The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.