2021 FORD F-350 Visibility Problems

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 30 MPH while it was sleeting, the windshield wipers were engaged on intermittent speed mode; however, the passenger’s side wiper blade stopped functioning. There were no warning lights illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were on a national back order. The failure mileage was approximately 22,000. Parts distribution disconnect.

The contact’s boss owns a 2021 Ford F-350. The contact stated that her boss received notification of NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.