2018 FORD F-350 Back Over Prevention Problems

The contact owns a 2018 Ford F-350. The contact stated while reversing, he became aware that the rear-view camera display failed to display an image. As a result of the failure, the contact reversed into a tree. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was 150,000.

The contact owns a 2018 Ford F-350. The contact stated that while shifted into reverse, the back over prevention screen displayed a black screen, with the “Camera Unavailable” message displayed. The vehicle was taken to the dealer where it was diagnosed that the rear-view camera failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 62,692. Frontier Ford charged the contact $183.37 for 2 bad batteries, but when paying the bill they charged $292.17. stated no charge for the backup camera, but charging $108.80 for labor to install the camera.

The contact owns a 2018 Ford F-250. The contact stated while reversing at an undisclosed speed, the back-up camera was blurry. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure with the back over prevention system. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired; however, the manufacturer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the cameras on the vehicle failed to operate as needed. The camera images were foggy and cloudy; except the rear facing camera. The failure mileage was 85,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford F-350. The contact stated that the rearview camera was displaying a blurry image while reversing. The vehicle was initially taken to the dealer, who informed the contact that he would be charged to repair the vehicle. The contact then received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and two other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford F-350. The contact received recall notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention), however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while reversing, the rearview camera image was significantly blurry. The contact stated that the failure had worsened. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V64400 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable and displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced a failure in 2019 and the back-up camera had become completely fogged over. The failure mileage was approximately 10,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.