2000 FORD F-350 — Problems, Recalls & Safety Data

On [XXX], I rented a Class C motorhome from Cruise America at their Duluth, Georgia branch (Reservation #[XXX]). When I picked up the vehicle, the Cruise America employee pointed to a handwritten note taped over the tire pressure warning light on the dashboard that said: “ignore tire sensor.” The note was already in place before I arrived, suggesting that other renters may have used the vehicle in that same unsafe condition. Three days later, while traveling northbound on [XXX] near Memphis, Tennessee, the RV suffered a sudden tire blowout at highway speed. We narrowly avoided a collision while maneuvering to the shoulder. Thankfully, no one was injured, but the incident was extremely dangerous and could easily have resulted in fatalities. Cruise America knowingly rented out a vehicle with an active tire pressure warning covered and concealed, depriving the driver of critical safety information. The company did not repair or document the issue, instead instructing renters to “ignore” the tire warning. This conduct may violate Federal Motor Vehicle Safety Standard No. 138 (49 C.F.R. § 571.138) and 49 U.S.C. § 30122, which prohibit making safety equipment inoperative or misleading drivers about safety system status. While TPMS sensors can fail naturally, covering the warning light constitutes deliberate concealment and undermines the system’s purpose. I am concerned that Cruise America may be circulating other rental vehicles in similar unsafe condition. Please investigate whether Cruise America, Inc. is in compliance with federal vehicle-safety laws governing TPMS functionality and rental-vehicle maintenance standards. Specifically, whether any branch locations are renting vehicles with disabled, covered, or ignored tire-pressure monitoring systems or other concealed safety warnings. Reported to Cruise America Customer Relations (Case #[XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], I rented a Class C motorhome from Cruise America at their Duluth, Georgia branch (Reservation #[XXX]). When I picked up the vehicle, the Cruise America employee pointed to a handwritten note taped over the tire pressure warning light on the dashboard that said: “ignore tire sensor.” The note was already in place before I arrived, suggesting that other renters may have used the vehicle in that same unsafe condition. Three days later, while traveling northbound on [XXX] near Memphis, Tennessee, the RV suffered a sudden tire blowout at highway speed. We narrowly avoided a collision while maneuvering to the shoulder. Thankfully, no one was injured, but the incident was extremely dangerous and could easily have resulted in fatalities. Cruise America knowingly rented out a vehicle with an active tire pressure warning covered and concealed, depriving the driver of critical safety information. The company did not repair or document the issue, instead instructing renters to “ignore” the tire warning. This conduct may violate Federal Motor Vehicle Safety Standard No. 138 (49 C.F.R. § 571.138) and 49 U.S.C. § 30122, which prohibit making safety equipment inoperative or misleading drivers about safety system status. While TPMS sensors can fail naturally, covering the warning light constitutes deliberate concealment and undermines the system’s purpose. I am concerned that Cruise America may be circulating other rental vehicles in similar unsafe condition. Please investigate whether Cruise America, Inc. is in compliance with federal vehicle-safety laws governing TPMS functionality and rental-vehicle maintenance standards. Specifically, whether any branch locations are renting vehicles with disabled, covered, or ignored tire-pressure monitoring systems or other concealed safety warnings. Reported to Cruise America Customer Relations (Case #[XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The first and only notification received was the April 5, 2025 email. The 2000 F350 did experience issues of stalling on the road many times. After several thousand dollars of repairs, the camshaft position sensor was replaced by a commercial diesel mechanic. No warnings of any kind were displayed. The truck stalled on the freeway ramp and other streets. These issues occurred since 2000 when the truck was purchased. The lack of notification and choice of fix caused danger and a lot of repair costs. This is unacceptable.

On 7/2/24, I went to Robinson Brothers Ford in Baton Rouge, LA to address an unrepaired Recall item on a 1994 F350. The service advisor refused to perform the recall work. They stated that the vehicle was too old. This recall is concerning an issue with a switch that can leak break fluid and cause an engine fire.

I scan the truck misfire keep popping up I change four coil packs and all new sparkplugs and the same thing 4cyl misfire again and its paper sucking up thru tail pipe