2019 FORD EXPLORER Steering Problems

I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control. There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped. Obviously, I or someone else could have been seriously injured or even killed. I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering. I was able to drive at ~15 mph...

When I took a left hand turn coming from a stop-sign the control arm on my front right passenger side busted. I did not hit anything or cause the damange instead this was in part of failure of the product. I was traveling approximately 3 mph on a flat surface with no traffic exiting an industrial park. Because the control arm broke, it caused significant other damage to my vehicle due to the inability to steer my vehicle and the wheel to no longer be controlled by the steering wheel. There were no warning signs and nothing to signal to me that my car was in fact having issues. If I would have been traveling on the hwy during this incident chances are I would have been severally hurt or even killed. I had just dropped off my husband and child at an event where we were traveling on a...

Clip on horn cover that secures the driver air bag was coming apart, if not repaired may have caused an accident by inflating the air bag by a bump in the road or any other sensing that causes the air bag to engage, including honking the horn. on the interstate could have been catastrophic. To the driver, the horn cover could have discharged to the face without notice. The vehicle was taken to Dick Smith Ford in Columbia SC and after a long consideration by Ford Motors the steering wheel and air bag was replace at cost to me of $156.53. The vehicle had 24,000 with very light driving miles and little to no honking. Had not a mechanic at a local tire store took note, this possible tragic failure would have done some irrevocable harm to driver, occupants of vehicle and other in proximity of vehicle safety failure.

The contact owns a 2019 Ford Explorer. The contact stated that while his daughter was driving at approximately 25 mph, the steering wheel seized causing the vehicle to crash into a concrete brick mailbox. The air bags deployed. The contact stated that the driver sustained chemical burning from the air bags and the front passenger sustained a high ankle sprain and broke right foot that needed medical attention. A police report was filed. The vehicle was destroyed and towed to a collision center. The dealer was not contacted. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 56,000.

1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY? For them to bill me some ungodly amount, just to tell me, my the...

ON MARCH 2ND 2019 FORD EXPLORER SPORT WITH 1,800 MILES WAS TOWED TO THOMASSEN FORD IN CHARLES TOWN WV LEAVING OWNER STRANDED. COMPLAINED OF STRONG FUEL/GASOLINE ODOR INSIDE THE VEHICLE. FUEL/GASOLINE WAS LEAKING BADLY OUT OF THE VEHICLE ONTO THE EXHAUST PIPE. ON MARCH 4TH NOTIFICATION WAS PROVIDED FROM SERVICE WRITER THAT NONE OF THE FUEL LINES OR CLAMPS WERE ATTACHED PROPERLY FROM THE FACTORY. VEHICLE SAT AT THOMASSEN FORD UNTIL MARCH 27TH WHEN REPAIRS WERE COMPLETE. APRIL 9TH 2019 SOME FORM OF FLUID LEAKED OUT OF THE PARKED VEHICLE FOR 8 HOURS AFTER A 7 MINUTE DRIVE. VEHICLE WAS TAKEN TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE NO ACTION WAS TAKEN. THERE ARE PHOTOS OF THIS ISSUE. APRIL 18TH 2019 A STRANGE NOISE COMING FROM THE STEERING COLUMN WHEN DRIVING. VEHICLE WAS TAKEN BACK TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE AGAIN NO...