NHTSA Complaint #11467353 — 2019 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11467353
Vehicle 2019 FORD EXPLORER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Clip on horn cover that secures the driver air bag was coming apart, if not repaired may have caused an accident by inflating the air bag by a bump in the road or any other sensing that causes the air bag to engage, including honking the horn. on the interstate could have been catastrophic. To the driver, the horn cover could have discharged to the face without notice. The vehicle was taken to Dick Smith Ford in Columbia SC and after a long consideration by Ford Motors the steering wheel and air bag was replace at cost to me of $156.53. The vehicle had 24,000 with very light driving miles and little to no honking. Had not a mechanic at a local tire store took note, this possible tragic failure would have done some irrevocable harm to driver, occupants of vehicle and other in proximity of vehicle safety failure.

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