1997 FORD EXPLORER Structurebodydoor Problems

21 NHTSA complaints on file

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Structurebodydoor Issues in the 1997 FORD EXPLORER

21 structurebodydoor complaints have been filed with NHTSA for the 1997 FORD EXPLORER. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.

21
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

All Structurebodydoor Complaints

#10453471 |
TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE, CAUSING THE CONTACT TO HAVE TO ENTER AND EXIT THE VEHICLE FROM THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR COULD NOT BE OPENED FROM THE EXTERIOR OR INTERIOR OF THE VEHICLE AS WELL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE DOORS REPAIRED. THE CONTACT HAD THE DOORS REPAIRED THREE TIMES FOR THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 200,100. *JS
#10066431 |
FORD EXPLORER 1997 XLT 4 DOOR 4.0L Y AIR BLEND DOOR IS NO LONGER WORKING SUCH THAT THE HEATING SYSTEM IS PERMANENTLY ON HOT AND WITH A 9 MONTH BABY THIS IS A SAFETY CONCERN THAT WE CANNOT COOL THE CAR TO THE COMFORTABLE TEMPERATURE DURING SUMMER. I FOUND ON THE INTERNET THIS IS A COMMON PROBLEM WHICH FORD HAS FIXED IN LATER MODELS WITH REVISED SYSTEM PART #F87Z-18471-DA. *AK
#10047371 |
HEATER BLEND DOOR HAS BROKEN, SO DEFROSTER DOES NOT WORK. DIFFICULTY SEEING OUT FRONT WINDOW IN COLD WEATHER. THIS APPEARS TO BE A COMMON PROBLEM, FOR WHICH I WAS QUOTED A $900 REPAIR. *LA
#764850 |
THE KEYLESS NUMBER PAD ON VEHICLE QUIT WORKING, THEN THE REMOTE FOR ANTI THEFT SYSTEM QUIT WORKING AND FINALLY THE AUTOMATIC DOOR LOCKS QUIT WORKING
#758681 |
DRIVERS DOOR LOCK NOT WORKING PROPERLY, GASKET CYLINDER FRONT COVER, TORQUE CONVERTER SHUDDER, CATALYTIC CONVERTER, RT BANK EXHAUST MANIFOLD; THESE PROBLEMS HAVE BEEN CORRECTED, BUT NEW ONES MOUNT EVERY WEEK. NOW THERE IS A PROBLEM WITH THE STEERING, BEING CHECKED TOMORROW. *AK
#894812 |
DOOR HANDLES ON FRONT PASSENGER AND REAR PASSENGER DOORS WILL NOT UNLOCK FROM INSIDE OF VEHICLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
#883099 |
VEHICLE HAS FOUR DOORS, DOORS IN REAR WILL NOT OPERATE UNLESS UNLOCKED DOORS FROM INSIDE. WHEN OPERATING FROM OUTSIDE TOO OPEN, DOOR LOCKS WILL NOT OPEARATE. THIS IS A SAFETY CONCERN BECAUSE IN CASE OF AN EMERGENCY DOORS WILL NOT OPERATE UNLESS CONSUMER IS OUTSIDE TO OPEN THEM. DEALERSHIP IS AWARE OF PROBLEM.*AK *JB
#556684 |
PASSENGER DOORS WOULD NOT OPEN FROM THE INSIDE, THE DEALER REPLACED BOTH DOOR HANDLES. *SLC
#729490 |
SUMMER 1999- TRIP TO FLORIDA, RAN INTO RAIN STORM AROUND DECATUR, ALABAMA. WE HAD SLOWED TO 35 - 45 MPH MAXIMUM AFTER FEELING WHAT FELT LIKE THE VEHICLE TRYING TO HYDRAPLANE. THEN WE HEARD A SLAPPING SOUND LIKE THE RUBBER WAS LOOSE. STOPPED AND CHECK IT AND TIRES APPEARED OKAY. CONTINUED CAREFULLY. TO DATE, WE STILL HEAR A SOUND SIMILIAR TO A BALL BOUNCING WHILE DRIVING IT. LOCAL DEALERSHIP'S SERVICE MGR. SAID THE TIRES WERE CUPPING. WE HAVE HAD THE TIRES BALANCED AND ROTATED EVERY 10,000 MILES MAX. AND THE ALIGNMENT CHECKED NUMEROUS TIMES; ALL HAVE BEEN OKAY. I RUN APPROX. 32 LBS. IN THE TIRES. DOOR LOCKS - LEFT REAR HAD TO HAVE 2 MOTOR REPLACEMENTS BEFORE IT OPERATED PROPERLY. NOW LEFT FRONT CONTROL LOCK IS NOT UNLOCKING PROPERLY WITHOUT NUMBEROUS ATTEMPTS.( DOT NUMBER: W2HL1PY49 TIRE SIZE: P235/75R15 )
#721620 |
OCCUPANTS CANNOT EXIT REAR SEAT, DOOR HANDLES DO NOT WORK.
#860419 |
REAR PASSENGER'S AND DRIVER'S DOOR HANDLES FROM THE INSIDE ARE INOPERATIVE. IN CASE OF AN EMERGENCY DRIVER/REAR PASSENGER CANNOT GET OUT. DEALER WILL REPAIR AT OWNER'S EXPENSE. *AK.ET.
#720263 |
THE DOOR HANDLE MACHANISM HAS FAILED ON EACH OF THE REAR DOORS. A PLASTIC PIECE BROKE OFF THE MECHANISM. THIS RESULTED IN NOT BEING ABLE TO OPEN THE DOOR FROM THE INSIDE, INHIBITING EGRESS OF ANY PASSENGERS DURING AN EMERGENCY. BOTH FAILED MECHANISMS HAVE BEEN REPLACE BY THE SELLING DEALERSHIP AT OUR EXPENSE. REPRESENTATIVES AT THE DEALERSHIP INDICATED TO US BOTH TIMES THAT THIS IS A COMMON PROBLEM WITH OUR TYPE OF VEHICLE. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IS NOT ALWAYS POSSIBLE TO GET THE VEHICLE IN TO THE DEALERSHIP IN A TIMELY MANNER TO GET THIS DOOR OPENING REPLACED. WE HAD OUR BROKEN PART REPLACED TODAY. FORD PART # F77Z-7821818-AAJ IS THE ONE THAT WAS MOST RECENTLY REPLACED. *AK
#855671 |
BOTH INSIDE REAR DOOR HANDLES BROKE OFF WHILE EXITING VEHICLE. DEALER NOTIFIED, AND REPAIRS WERE MADE AT CONSUMER'S COST. *AK
#717184 |
BOTH BACK DOORS WILL NOT OPEN FROM THE INSIDE. CHILD SAFETY LOCKS ARE NOT ON. THIS IS THE SECOND FORD EXPLORER I HAVE OWNED AND I HAD THE SAME PROBLEM WITH THE OTHER ONE. A FORD DEALER HAS ACKNOWLEDGED THAT THEY HAVE SOLD NUMEROUS PARTS TO CORRECT THIS PARTICULAR PROBLEM. THIS NEWER MODEL HAS A FEATURE WHERE THE DOORS AUTOMATICALLY LOCK WHEN YOU REACH A CERTAIN SPEED(5MPH?). I FEEL LIKE THIS COULD BE HAZARDOUS BECAUSE YOU HAVE TO RELY ON THE DRIVER TO OPEN THE DOORS AND IT CANNOT BE DONE WITHOUT FIRST UNLOCKING THEM. IF THE VEHICLE WAS ON FIRE, THIS PROBLEM WOULD DELAY THE TIME THAT THE PASSENGERS IN THE BACK SEAT COULD BE SAFELY REMOVED FROM THE VEHICLE.. *AK
#704340 |
PASSENGER SIDE DOOR CAME OPEN LAST 2 TIMES. THE LAST TIME THE DOOR CAME OPEN I FELL OUT OF IT, AND HURT MY BACK, AND CAN NOT STAND FOR ANY LENTGH OF TIME. I WOULD LIKE SOMETHING DONE ITS BEEN ONGOING FOR ALMOST 3 MONTHS WITH FORD MOTOR COMPANY. AND I E-MAILED YOU IN JANUARY AND I SHOULD OF HEARD SOMETHING FROM YOU BEGINNING OF FEBUARY. AND I STILL HAVE NOT HEARD FROM YOU WHY? THANK YOU NEDRA J. OSSO
#530692 |
ELECTRICAL DOOR SWITCHES FAILED.
#829733 |
REAR DRIVER'S AND PASSENGER'S DOOR HANDLES HAVE BROKEN, CAUSING THE OCCUPANTS NOT TO BE ABLE TO EXIT THE VEHICLE FROM THE REAR DOORS. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
#537402 |
POWER DOOR LOCK DESIGN IS POOR, CREATING HAZARDOUS SITUATION, REAR PASSENGERS CAN NOT EXIT VEHICLE UNLESS DEPRESSING RELEASE BUTTON IN FRONT OF VEHICLE.
#538918 |
REAR DOOR LOCKS FAIL TO UNLOCK, TRAPPING REAR PASSENGERS IN VEHICLE, SEVERAL REPAIRS MADE HOWEVER CONTINUES TO FAIL. (QCAW)
#827786 |
LEFT SIDE REAR DOOR IS INOPERATIVE, DOOR WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE. CONSUMER HAS CONTACTED THE MANUFACTURER, MANUFACTURER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
#526588 |
VEHICLE EXPERIENCED MISALIGNMENT. IN ADDITION, REPLACED FUEL GAUGE SENDIN GUNIT/AIR BYPASS VALVE/ WATER PUMP/SEAT RELEASE/PASSENGER'S DOOR AND COMPUTER. *AK

Other 1997 FORD EXPLORER Problem Areas

Tirestreadbelt 396 complaints Tires 332 complaints Vehicle Speed Control 121 complaints Engine And Engine Coolingengine 77 complaints Engine And Engine Coolingenginegasoline 74 complaints Vehicle Speed Controlaccelerator Pedal 60 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 44 complaints Power Trainautomatic Transmission 38 complaints Suspension 38 complaints Unknown Or Other 36 complaints Visibilitydefrosterdefoggerhvac System 35 complaints Suspensionfront 33 complaints Electrical System 28 complaints Latcheslockslinkagesdoorslatch 25 complaints Tiressidewall 25 complaints Seatsfront Assemblyrecliner 21 complaints Air Bagsfrontal 19 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 19 complaints Equipmentapplianceair Conditioner 16 complaints Seat Beltsfrontbuckle Assembly 16 complaints Vehicle Speed Controlcruise Control 16 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 15 complaints Seats 15 complaints Engine And Engine Cooling 14 complaints Seat Belts 14 complaints Vehicle Speed Controllinkages 14 complaints Seat Beltsfrontretractor 13 complaints Electrical Systemignition 12 complaints Electrical Systemwiringinteriorunder Dash 12 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 12 complaints Power Traindrivelinedriveshaft 12 complaints Power Traintransfer Case 4 Wheel Drive 12 complaints Engine And Engine Coolingcooling System 10 complaints Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 10 complaints Steering 10 complaints Seat Beltsfrontanchorage 9 complaints Service Brakes Hydraulicfoundation Components 9 complaints Tirestemporaryemergency Spare Tire 9 complaints Electrical Systemignitionmodule 8 complaints Fuel System Gasoline 8 complaints Power Train 8 complaints Service Brakes Hydraulic 8 complaints Service Brakes Hydraulicpedals And Linkages 8 complaints Structure 8 complaints Suspensionfrontspringstorsion Bar 8 complaints Suspensionrear 8 complaints Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 8 complaints Visibilitywindshield 8 complaints Visibilitywindshield Wiperwasher 8 complaints Air Bags 7 complaints Electrical Systemwiringfront Underhood 7 complaints Engine And Engine Coolingexhaust Systememission Control 7 complaints Exterior Lightingheadlights 7 complaints Fuel System Gasolinecarburetor System 7 complaints Fuel System Gasolinefuel Injection System 7 complaints Structurebody 7 complaints Visibility 7 complaints Visibilitydefrosterdefoggerhvac Systemheater Core 7 complaints Visibilitywindshield Wiperwashermotor 7 complaints Wheels 7 complaints Engine And Engine Coolingexhaust System 6 complaints Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 6 complaints Equipmentmechanicalcarrierrack 6 complaints Fuel System Gasolinedeliveryfuel Pump 6 complaints Service Brakes Hydraulicfoundation Componentsdisc 6 complaints Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 6 complaints Steeringrack And Pinion 6 complaints Visibilitypower Window Devices And Controls 6 complaints Electrical Systemwiring 5 complaints Engine And Engine Coolingcooling Systemradiator Assembly 5 complaints Equipment 5 complaints Fuel System Gasolinestoragetank Assembly 5 complaints Latcheslockslinkageshoodlatch 5 complaints Power Trainaxle Assembly 5 complaints Steeringhydraulic Power Assist System 5 complaints Steeringlinkagestie Rod Assembly 5 complaints Structurebodydoorhinge And Attachments 5 complaints Suspensionfrontcontrol Arm 5 complaints Engine 4 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 4 complaints Exterior Lightingturn Signalswitch 4 complaints Fuel System Gasolinedelivery 4 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 4 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 4 complaints Suspensionfrontcontrol Armlower Ball Joint 4 complaints Suspensionfrontstabilizer Bar 4 complaints Electrical System12v24v48v Battery 3 complaints Electrical Systemalternatorgeneratorregulator 3 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 3 complaints Equipmentelectrical 3 complaints Equipmentelectricalradiotape Deckcd Etc 3 complaints Exterior Lightingbrake Lights 3 complaints Latcheslockslinkages 3 complaints Parking Brake 3 complaints Power Trainautomatic Transmissiontorque Converter 3 complaints Power Traindrivelinedifferential Unit 3 complaints Power Trainmanual Transmission 3 complaints Seat Beltsrearother 3 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 3 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 3 complaints Steeringlinkagesknucklespindlearm 3 complaints Structurebodytailgatehinge And Attachments 3 complaints Structureframe And Members 3 complaints Suspensionfrontwheel Bearing 3 complaints Visibilityrearview Mirrorsdevicesinterior 3 complaints Wheelslugsnutsboltsstuds 3 complaints Electrical Systemhorn 2 complaints Electrical Systemstarter Assembly 2 complaints Electronic Stability Control Esc 2 complaints Electronic Stability Controlautomatic Asc 2 complaints Equipmentotherlabels 2 complaints Exterior Lighting 2 complaints Exterior Lightingturn Signal 2 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 2 complaints Fuel System Other 2 complaints Interior Lighting 2 complaints Parking Brakeconventional 2 complaints Parking Brakeconventionalmechanicallinkage And Cable 2 complaints Power Trainaxle Assemblyaxle Shaftseal 2 complaints Power Trainclutch Assembly 2 complaints Power Traindriveline 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Seat Beltsfront 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Airantilockwheel Speed Sensor 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Steering Steering Wheelhandle Bar 2 complaints Structurebodytailgate 2 complaints Structureframe And Membersunderbody Shields 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionrearspringsair Suspension System 2 complaints Visibilityrearview Mirrorsdevices 2 complaints Wheelshubcapcover 2 complaints Air Bagssidewindow 1 complaint Child Seat 1 complaint Child Seathandle Infant 1 complaint Child Seatharness Buckleinfant 1 complaint Child Seatshield Assembly 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical System12v24v48v Batterycables 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingenginediesel 1 complaint Equipment Adaptivemobility 1 complaint Exterior Lightingback Up Lights 1 complaint Exterior Lightingback Up Lightsswitch 1 complaint Exterior Lightingfog Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Otherdeliveryhoses Linespiping And Fittings 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airdrumshoeslinings 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicfoundation Componentsdrumshoeslinings 1 complaint Service Brakes Hydraulicpower Assist 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringhydraulic Power Assistpump 1 complaint Steeringlinkagesrodrelayconnecting 1 complaint Structurebodybumpers 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyhoodhinge And Attachments 1 complaint Suspensionfrontcontrol Armupper Arm 1 complaint Suspensionfrontshock Absorber 1 complaint Suspensionmultiple Axle 1 complaint Suspensionrearshock Absorber 1 complaint Suspensionrearspringsleaf Spring Assembly 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlcables 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilityrear Window Wiperwashermotor 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint
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