1997 FORD EXPLORER Structurebodydoor Problems
21 NHTSA complaints on file
Structurebodydoor Issues in the 1997 FORD EXPLORER
21 structurebodydoor complaints have been filed with NHTSA for the 1997 FORD EXPLORER. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.
21
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
All Structurebodydoor Complaints
TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE, CAUSING THE CONTACT TO HAVE TO ENTER AND EXIT THE VEHICLE FROM THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR COULD NOT BE OPENED FROM THE EXTERIOR OR INTERIOR OF THE VEHICLE AS WELL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE DOORS REPAIRED. THE CONTACT HAD THE DOORS REPAIRED THREE TIMES FOR THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 200,100. *JS
FORD EXPLORER 1997 XLT 4 DOOR 4.0L Y AIR BLEND DOOR IS NO LONGER WORKING SUCH THAT THE HEATING SYSTEM IS PERMANENTLY ON HOT AND WITH A 9 MONTH BABY THIS IS A SAFETY CONCERN THAT WE CANNOT COOL THE CAR TO THE COMFORTABLE TEMPERATURE DURING SUMMER. I FOUND ON THE INTERNET THIS IS A COMMON PROBLEM WHICH FORD HAS FIXED IN LATER MODELS WITH REVISED SYSTEM PART #F87Z-18471-DA. *AK
HEATER BLEND DOOR HAS BROKEN, SO DEFROSTER DOES NOT WORK. DIFFICULTY SEEING OUT FRONT WINDOW IN COLD WEATHER. THIS APPEARS TO BE A COMMON PROBLEM, FOR WHICH I WAS QUOTED A $900 REPAIR. *LA
#764850
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THE KEYLESS NUMBER PAD ON VEHICLE QUIT WORKING, THEN THE REMOTE FOR ANTI THEFT SYSTEM QUIT WORKING AND FINALLY THE AUTOMATIC DOOR LOCKS QUIT WORKING
#758681
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DRIVERS DOOR LOCK NOT WORKING PROPERLY, GASKET CYLINDER FRONT COVER, TORQUE CONVERTER SHUDDER, CATALYTIC CONVERTER, RT BANK EXHAUST MANIFOLD; THESE PROBLEMS HAVE BEEN CORRECTED, BUT NEW ONES MOUNT EVERY WEEK. NOW THERE IS A PROBLEM WITH THE STEERING, BEING CHECKED TOMORROW. *AK
#894812
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DOOR HANDLES ON FRONT PASSENGER AND REAR PASSENGER DOORS WILL NOT UNLOCK FROM INSIDE OF VEHICLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
#883099
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VEHICLE HAS FOUR DOORS, DOORS IN REAR WILL NOT OPERATE UNLESS UNLOCKED DOORS FROM INSIDE. WHEN OPERATING FROM OUTSIDE TOO OPEN, DOOR LOCKS WILL NOT OPEARATE. THIS IS A SAFETY CONCERN BECAUSE IN CASE OF AN EMERGENCY DOORS WILL NOT OPERATE UNLESS CONSUMER IS OUTSIDE TO OPEN THEM. DEALERSHIP IS AWARE OF PROBLEM.*AK *JB
#556684
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PASSENGER DOORS WOULD NOT OPEN FROM THE INSIDE, THE DEALER REPLACED BOTH DOOR HANDLES. *SLC
#729490
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SUMMER 1999- TRIP TO FLORIDA, RAN INTO RAIN STORM AROUND DECATUR, ALABAMA. WE HAD SLOWED TO 35 - 45 MPH MAXIMUM AFTER FEELING WHAT FELT LIKE THE VEHICLE TRYING TO HYDRAPLANE. THEN WE HEARD A SLAPPING SOUND LIKE THE RUBBER WAS LOOSE. STOPPED AND CHECK IT AND TIRES APPEARED OKAY. CONTINUED CAREFULLY. TO DATE, WE STILL HEAR A SOUND SIMILIAR TO A BALL BOUNCING WHILE DRIVING IT. LOCAL DEALERSHIP'S SERVICE MGR. SAID THE TIRES WERE CUPPING. WE HAVE HAD THE TIRES BALANCED AND ROTATED EVERY 10,000 MILES MAX. AND THE ALIGNMENT CHECKED NUMEROUS TIMES; ALL HAVE BEEN OKAY. I RUN APPROX. 32 LBS. IN THE TIRES. DOOR LOCKS - LEFT REAR HAD TO HAVE 2 MOTOR REPLACEMENTS BEFORE IT OPERATED PROPERLY. NOW LEFT FRONT CONTROL LOCK IS NOT UNLOCKING PROPERLY WITHOUT NUMBEROUS ATTEMPTS.( DOT NUMBER: W2HL1PY49 TIRE SIZE: P235/75R15 )
#721620
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OCCUPANTS CANNOT EXIT REAR SEAT, DOOR HANDLES DO NOT WORK.
#860419
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REAR PASSENGER'S AND DRIVER'S DOOR HANDLES FROM THE INSIDE ARE INOPERATIVE. IN CASE OF AN EMERGENCY DRIVER/REAR PASSENGER CANNOT GET OUT. DEALER WILL REPAIR AT OWNER'S EXPENSE. *AK.ET.
#720263
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THE DOOR HANDLE MACHANISM HAS FAILED ON EACH OF THE REAR DOORS. A PLASTIC PIECE BROKE OFF THE MECHANISM. THIS RESULTED IN NOT BEING ABLE TO OPEN THE DOOR FROM THE INSIDE, INHIBITING EGRESS OF ANY PASSENGERS DURING AN EMERGENCY. BOTH FAILED MECHANISMS HAVE BEEN REPLACE BY THE SELLING DEALERSHIP AT OUR EXPENSE. REPRESENTATIVES AT THE DEALERSHIP INDICATED TO US BOTH TIMES THAT THIS IS A COMMON PROBLEM WITH OUR TYPE OF VEHICLE. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IS NOT ALWAYS POSSIBLE TO GET THE VEHICLE IN TO THE DEALERSHIP IN A TIMELY MANNER TO GET THIS DOOR OPENING REPLACED. WE HAD OUR BROKEN PART REPLACED TODAY. FORD PART # F77Z-7821818-AAJ IS THE ONE THAT WAS MOST RECENTLY REPLACED. *AK
#855671
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BOTH INSIDE REAR DOOR HANDLES BROKE OFF WHILE EXITING VEHICLE. DEALER NOTIFIED, AND REPAIRS WERE MADE AT CONSUMER'S COST. *AK
#717184
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BOTH BACK DOORS WILL NOT OPEN FROM THE INSIDE. CHILD SAFETY LOCKS ARE NOT ON. THIS IS THE SECOND FORD EXPLORER I HAVE OWNED AND I HAD THE SAME PROBLEM WITH THE OTHER ONE. A FORD DEALER HAS ACKNOWLEDGED THAT THEY HAVE SOLD NUMEROUS PARTS TO CORRECT THIS PARTICULAR PROBLEM. THIS NEWER MODEL HAS A FEATURE WHERE THE DOORS AUTOMATICALLY LOCK WHEN YOU REACH A CERTAIN SPEED(5MPH?). I FEEL LIKE THIS COULD BE HAZARDOUS BECAUSE YOU HAVE TO RELY ON THE DRIVER TO OPEN THE DOORS AND IT CANNOT BE DONE WITHOUT FIRST UNLOCKING THEM. IF THE VEHICLE WAS ON FIRE, THIS PROBLEM WOULD DELAY THE TIME THAT THE PASSENGERS IN THE BACK SEAT COULD BE SAFELY REMOVED FROM THE VEHICLE.. *AK
#704340
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PASSENGER SIDE DOOR CAME OPEN LAST 2 TIMES. THE LAST TIME THE DOOR CAME OPEN I FELL OUT OF IT, AND HURT MY BACK, AND CAN NOT STAND FOR ANY LENTGH OF TIME. I WOULD LIKE SOMETHING DONE ITS BEEN ONGOING FOR ALMOST 3 MONTHS WITH FORD MOTOR COMPANY. AND I E-MAILED YOU IN JANUARY AND I SHOULD OF HEARD SOMETHING FROM YOU BEGINNING OF FEBUARY. AND I STILL HAVE NOT HEARD FROM YOU WHY? THANK YOU NEDRA J. OSSO
#530692
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ELECTRICAL DOOR SWITCHES FAILED.
#829733
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REAR DRIVER'S AND PASSENGER'S DOOR HANDLES HAVE BROKEN, CAUSING THE OCCUPANTS NOT TO BE ABLE TO EXIT THE VEHICLE FROM THE REAR DOORS. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
#537402
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POWER DOOR LOCK DESIGN IS POOR, CREATING HAZARDOUS SITUATION, REAR PASSENGERS CAN NOT EXIT VEHICLE UNLESS DEPRESSING RELEASE BUTTON IN FRONT OF VEHICLE.
#538918
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REAR DOOR LOCKS FAIL TO UNLOCK, TRAPPING REAR PASSENGERS IN VEHICLE, SEVERAL REPAIRS MADE HOWEVER CONTINUES TO FAIL. (QCAW)
#827786
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LEFT SIDE REAR DOOR IS INOPERATIVE, DOOR WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE. CONSUMER HAS CONTACTED THE MANUFACTURER, MANUFACTURER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
#526588
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VEHICLE EXPERIENCED MISALIGNMENT. IN ADDITION, REPLACED FUEL GAUGE SENDIN GUNIT/AIR BYPASS VALVE/ WATER PUMP/SEAT RELEASE/PASSENGER'S DOOR AND COMPUTER. *AK
Other 1997 FORD EXPLORER Problem Areas
Tirestreadbelt
396 complaints
Tires
332 complaints
Vehicle Speed Control
121 complaints
Engine And Engine Coolingengine
77 complaints
Engine And Engine Coolingenginegasoline
74 complaints
Vehicle Speed Controlaccelerator Pedal
60 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
44 complaints
Power Trainautomatic Transmission
38 complaints
Suspension
38 complaints
Unknown Or Other
36 complaints
Visibilitydefrosterdefoggerhvac System
35 complaints
Suspensionfront
33 complaints
Electrical System
28 complaints
Latcheslockslinkagesdoorslatch
25 complaints
Tiressidewall
25 complaints
Seatsfront Assemblyrecliner
21 complaints
Air Bagsfrontal
19 complaints
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
19 complaints
Equipmentapplianceair Conditioner
16 complaints
Seat Beltsfrontbuckle Assembly
16 complaints
Vehicle Speed Controlcruise Control
16 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
15 complaints
Seats
15 complaints
Engine And Engine Cooling
14 complaints
Seat Belts
14 complaints
Vehicle Speed Controllinkages
14 complaints
Seat Beltsfrontretractor
13 complaints
Electrical Systemignition
12 complaints
Electrical Systemwiringinteriorunder Dash
12 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
12 complaints
Power Traindrivelinedriveshaft
12 complaints
Power Traintransfer Case 4 Wheel Drive
12 complaints
Engine And Engine Coolingcooling System
10 complaints
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
10 complaints
Steering
10 complaints
Seat Beltsfrontanchorage
9 complaints
Service Brakes Hydraulicfoundation Components
9 complaints
Tirestemporaryemergency Spare Tire
9 complaints
Electrical Systemignitionmodule
8 complaints
Fuel System Gasoline
8 complaints
Power Train
8 complaints
Service Brakes Hydraulic
8 complaints
Service Brakes Hydraulicpedals And Linkages
8 complaints
Structure
8 complaints
Suspensionfrontspringstorsion Bar
8 complaints
Suspensionrear
8 complaints
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
8 complaints
Visibilitywindshield
8 complaints
Visibilitywindshield Wiperwasher
8 complaints
Air Bags
7 complaints
Electrical Systemwiringfront Underhood
7 complaints
Engine And Engine Coolingexhaust Systememission Control
7 complaints
Exterior Lightingheadlights
7 complaints
Fuel System Gasolinecarburetor System
7 complaints
Fuel System Gasolinefuel Injection System
7 complaints
Structurebody
7 complaints
Visibility
7 complaints
Visibilitydefrosterdefoggerhvac Systemheater Core
7 complaints
Visibilitywindshield Wiperwashermotor
7 complaints
Wheels
7 complaints
Engine And Engine Coolingexhaust System
6 complaints
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
6 complaints
Equipmentmechanicalcarrierrack
6 complaints
Fuel System Gasolinedeliveryfuel Pump
6 complaints
Service Brakes Hydraulicfoundation Componentsdisc
6 complaints
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
6 complaints
Steeringrack And Pinion
6 complaints
Visibilitypower Window Devices And Controls
6 complaints
Electrical Systemwiring
5 complaints
Engine And Engine Coolingcooling Systemradiator Assembly
5 complaints
Equipment
5 complaints
Fuel System Gasolinestoragetank Assembly
5 complaints
Latcheslockslinkageshoodlatch
5 complaints
Power Trainaxle Assembly
5 complaints
Steeringhydraulic Power Assist System
5 complaints
Steeringlinkagestie Rod Assembly
5 complaints
Structurebodydoorhinge And Attachments
5 complaints
Suspensionfrontcontrol Arm
5 complaints
Engine
4 complaints
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
4 complaints
Exterior Lightingturn Signalswitch
4 complaints
Fuel System Gasolinedelivery
4 complaints
Power Trainautomatic Transmissiongear Position Indication Prndl
4 complaints
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
4 complaints
Suspensionfrontcontrol Armlower Ball Joint
4 complaints
Suspensionfrontstabilizer Bar
4 complaints
Electrical System12v24v48v Battery
3 complaints
Electrical Systemalternatorgeneratorregulator
3 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
3 complaints
Equipmentelectrical
3 complaints
Equipmentelectricalradiotape Deckcd Etc
3 complaints
Exterior Lightingbrake Lights
3 complaints
Latcheslockslinkages
3 complaints
Parking Brake
3 complaints
Power Trainautomatic Transmissiontorque Converter
3 complaints
Power Traindrivelinedifferential Unit
3 complaints
Power Trainmanual Transmission
3 complaints
Seat Beltsrearother
3 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
3 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
3 complaints
Steeringlinkagesknucklespindlearm
3 complaints
Structurebodytailgatehinge And Attachments
3 complaints
Structureframe And Members
3 complaints
Suspensionfrontwheel Bearing
3 complaints
Visibilityrearview Mirrorsdevicesinterior
3 complaints
Wheelslugsnutsboltsstuds
3 complaints
Electrical Systemhorn
2 complaints
Electrical Systemstarter Assembly
2 complaints
Electronic Stability Control Esc
2 complaints
Electronic Stability Controlautomatic Asc
2 complaints
Equipmentotherlabels
2 complaints
Exterior Lighting
2 complaints
Exterior Lightingturn Signal
2 complaints
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
2 complaints
Fuel System Other
2 complaints
Interior Lighting
2 complaints
Parking Brakeconventional
2 complaints
Parking Brakeconventionalmechanicallinkage And Cable
2 complaints
Power Trainaxle Assemblyaxle Shaftseal
2 complaints
Power Trainclutch Assembly
2 complaints
Power Traindriveline
2 complaints
Power Traindrivelineconstant Velocity Joint
2 complaints
Seat Beltsfront
2 complaints
Seatsmidrear Assembly
2 complaints
Service Brakes
2 complaints
Service Brakes Airantilock
2 complaints
Service Brakes Airantilockwheel Speed Sensor
2 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
2 complaints
Steering Steering Wheelhandle Bar
2 complaints
Structurebodytailgate
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Suspensionfrontcontrol Armupper Ball Joint
2 complaints
Suspensionrearspringsair Suspension System
2 complaints
Visibilityrearview Mirrorsdevices
2 complaints
Wheelshubcapcover
2 complaints
Air Bagssidewindow
1 complaint
Child Seat
1 complaint
Child Seathandle Infant
1 complaint
Child Seatharness Buckleinfant
1 complaint
Child Seatshield Assembly
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical System12v24v48v Batterycables
1 complaint
Electrical Systemignitionswitch
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Engine And Engine Coolingenginediesel
1 complaint
Equipment Adaptivemobility
1 complaint
Exterior Lightingback Up Lights
1 complaint
Exterior Lightingback Up Lightsswitch
1 complaint
Exterior Lightingfog Lights
1 complaint
Exterior Lightingheadlightsswitch
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Otherdeliveryhoses Linespiping And Fittings
1 complaint
Seatsfront Assemblypower Adjust
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Airdrumshoeslinings
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumshoeslinings
1 complaint
Service Brakes Hydraulicpower Assist
1 complaint
Steeringcolumn Lockinganti Theft Device
1 complaint
Steeringhydraulic Power Assistpower Steering Fluid
1 complaint
Steeringhydraulic Power Assistpump
1 complaint
Steeringlinkagesrodrelayconnecting
1 complaint
Structurebodybumpers
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Structurebodyhoodhinge And Attachments
1 complaint
Suspensionfrontcontrol Armupper Arm
1 complaint
Suspensionfrontshock Absorber
1 complaint
Suspensionmultiple Axle
1 complaint
Suspensionrearshock Absorber
1 complaint
Suspensionrearspringsleaf Spring Assembly
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiresvalve
1 complaint
Vehicle Speed Controlcables
1 complaint
Vehicle Speed Controlsprings
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilityrear Window Wiperwasher
1 complaint
Visibilityrear Window Wiperwashermotor
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitywindshield Wiperwasherswitchwiring
1 complaint