NHTSA Complaint #10453471 — 1997 FORD EXPLORER STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10453471
Vehicle	1997 FORD EXPLORER
Component	STRUCTURE:BODY:DOOR
Date of Incident	May 27, 2004
Date Filed	March 29, 2012
Mileage	200,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE, CAUSING THE CONTACT TO HAVE TO ENTER AND EXIT THE VEHICLE FROM THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR COULD NOT BE OPENED FROM THE EXTERIOR OR INTERIOR OF THE VEHICLE AS WELL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE DOORS REPAIRED. THE CONTACT HAD THE DOORS REPAIRED THREE TIMES FOR THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 200,100. *JS

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