2016 FORD EXPEDITION Steering Problems

The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column. In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering...

•Steering assist fault and yes it is available to inspect •Power steering went out while driving. Could not turn properly as vehicle was hard to turn wheel and was almost hit on icy road. Had two children and pregnant wife in vehicle with me. •Problem is continuous and has been verified by dealer as well as an independent service center. •It has been inspected by local Ford dealership •No there were no prior warnings. It just happened when driving and now happens every time on startup. No power steering. This began in November 2022. We have been patiently waiting on Ford to receive these parts as it's been confirmed that there is a failure in the power steering module. There is no update or time frame for receiving parts and getting a repair. After searching for answers it seems this has happened to many others with these same year Expeditions...

THE VEHICLE DASHBOARD STARED SHOWING THE WARNING STERING ASSIST FAULT SERVICE REQUIRED. THE STERING IS DISABLED AND IT BECOMES VERY HARD OR IMPOSSIBLE TO DRIVE. ISSUE STARTED HAPPENING AT ANY TIME WHILE DRIVING.

WHILE IN MOTION THE TRUCK DIVES TO THE RIGHT. THIS IS NOT CONSTANT BUT THE VEH SEEMS TO HAVE ITS OWN MIND AS TO WHEN IT DIVES OFF THE HWY. THIS HAPPENS FROM THE LEFT, CENTER AND RIGHT LANES. SPEEDS DO NOT MATTER, LOW OR HIGH. 4 VISITS TO A FORD DEALER AND A COMPLAINT BUT THE MATTER IS NOT BEING SOLVED. THIS IS UNSAFE TO DRIVE