NHTSA Complaint #11528029 — 2016 FORD EXPEDITION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11528029
Vehicle 2016 FORD EXPEDITION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

•Steering assist fault and yes it is available to inspect •Power steering went out while driving. Could not turn properly as vehicle was hard to turn wheel and was almost hit on icy road. Had two children and pregnant wife in vehicle with me. •Problem is continuous and has been verified by dealer as well as an independent service center. •It has been inspected by local Ford dealership •No there were no prior warnings. It just happened when driving and now happens every time on startup. No power steering. This began in November 2022. We have been patiently waiting on Ford to receive these parts as it's been confirmed that there is a failure in the power steering module. There is no update or time frame for receiving parts and getting a repair. After searching for answers it seems this has happened to many others with these same year Expeditions and F-150

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