2000 FORD EXCURSION Vehicle Speed Control Problems

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND UNOCCUPIED. THE FIRE ORIGINATED IN THE ENGINE AREA. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY DISCONNECTING THE BATTERY AND DETERMINING THAT THE CRUISE CONTROL DEACTIVATION SWITCH FAILED AND CAUSED AN ELECTRICAL FIRE. THE CONTACT REPAIRED THE VEHICLE. THE CRUISE CONTROL SMART SWITCH HARNESS WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 168,000.

TL- THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE COMING TO A STOP SIGN DRIVING APPROXIMATELY 10 MPH THE VEHICLE ENGINE STALLED AS HE ENGAGED THE BRAKE. HE TRIED TO RESTART THE VEHICLE AND IT WOULD NOT RESTART. HE PUSHED THE VEHICLE OFF THE ROAD AND NOTICE THAT FIRE WAS COMING FROM UNDER THE HOOD. THE CONTACT HAD WATER IN THE VEHICLE AND PUT THE FIRE OUT. THE VEHICLE WAS TOWED TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE REPORT. HE REFERENCED RECALL NHTSA CAMPAIGN ID NUMBER: 09V399000, VEHICLE SPEED CONTROL. THE FAILURE AND CURRENT MILEAGE WAS 267,500. VWB

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE ABS LIGHT ILLUMINATED INTERMITTENTLY SO THE CONTACT CHECKED THE OIL AND DISCOVERED OIL WAS LEAKING AT THE CRUISE CONTROL DEACTIVATION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE MANUFACTURER BUT WAS TOLD THAT THEY WOULD NOT ASSIST WITH THE REPAIR EXPENSES. THE VEHICLE WAS TO BE REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 149,000.

2000 FORD EXCURSION, CRUISE CONTROL RECALL PERFORMED IN DEC, 2006. ON 11 JAN ,2007 SMOKE COMING FROM ENGINE COMPARTMENT. UNPLUGGED BRAKE SWITCH AT MASTER CYLINDER, CONNECTOR WAS PLASTIC AND HAD BRAKE FLUID DRIPPING FROM IT. PULLED 20 AMP FUSE FROM FUSE PANEL, SMOKE STOPPED. THE MAIN CONCERN IS THAT FORD PERFORMED RECALL(INSTALLED FUSE JUMPER) BUT DID NOT REPLACE SWITCH, WHEN BRAKE FLUID LEAKED THROUGH SWITCH, FUSIBLE LINK MODIFICATION FAILED TO PROTECT ELECTRICAL SYSTEM. I AM CONCERNED THAT OTHERS THAT HAVE HAD THIS RECALL PERFORMED ARE STILL IN DANGER. THIS IS NOT MY VEHICLE, IT IS MY COUSINS. HE IS NOT SURE IF HE WILL FILE A COMPLAINT OR NOT SO I THOUGHT I NEEDED TO. I AM A WITNESS TO THE WHOLE INCIDENT AND CAN PROVIDE MORE INFO AND PICTURES IF NEEDED. *JB

DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN A PARKING LOT AT A UNIVERSITY. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE OCCURRED IN THE ENGINE COMPARTMENT AND THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL. THERE WAS NO WARNING PRIOR TO THE FIRE. THE VEHICLE WAS PARKED FOR TWO HOURS PRIOR TO THE FIRE. A POLICE AND FIRE REPORT WERE TAKEN. THE CONTACT HAD PICTURES OF THE INCIDENT AVAILABLE. THERE WAS NHTSA RECALL #05V388000 (FORD RECALL #05S28) REGARDING VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT: CONTACT STATES VEHICLE HAD SPORADIC SURGING. THE VEHICLE TENDED TO SURGE AT LOWER SPEEDS. IN MAY 2005 A MECHANIC REPLACED THE SPARK PLUGS, ISC MOTOR, FUEL FILTER. THE VEHICLE RAN WELL UNTIL 11-9-2005. WHILE DRIVING SLOWLY EXITING A PARKING LOT THE VEHICLE STARTED SURGING. SHE PRESSED ON THE BRAKES AS HARD AS POSSIBLE AND THE VEHICLE WENT OUT OF CONTROL. THE VEHICLE WENT ACROSS 2 LANES OF TRAFFIC. AT THIS TIME THE VEHICLE IS AT A LOCAL MECHANIC.*AK

CONSUMER WAS DRIVING WHEN THE BRAKE AND TURNING SIGNAL INADVERTENTLY WENT OUT. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO VEHICLE SPEED CONTROL MALFUNCTIONING. *AK *NM

WHEN VEHICLE STOPPED AT A RED LIGHT OR WHEN THE VEHICLE JUST STOPPED VEHICLE WOULD SUDDEN ACCELERATE. HAD TO STEP ON BRAKE PEDAL TO RESTRAINT VEHICLE. THIS HAD HAPPENED WHEN TRANSMISSION WAS PLACED IN REVERSE. PLEASE PROVIDE MORE INFORMATION.*AK

VEHICLE WAS PARKED, CONSUMER WAS IN PROCESS OF GETTING INTO VEHICLE, AND IT POPPED OUT OF GEAR, AND LURCHED BACKWARD. CONSUMER FELL OFF RUNNING BOARD, AND VEHICLE ROLLED OVER HIS FOOT. *AK