NHTSA Complaint #11184842 — 2000 FORD EXCURSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11184842
Vehicle	2000 FORD EXCURSION
Component	ELECTRICAL SYSTEM
Date of Incident	March 14, 2018
Date Filed	March 7, 2019
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

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