2010 FORD EDGE Structurebody Problems

The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Interior driver's side door latch is covered with a metal-like substance which appears to be chrome. The metal has cracked/split along the top of the latch, where the driver places fingers to open the door. The owner/driver of this vehicle was injured by this latch on 6/6/2021, and suffered a finger laceration which required bandaging but not stitches.

DOOR AJAR LIGHT CONTINUALLY WENT ON AND OFF WHILE IN MOTION WHETHER ON A HIGHWAY OR CITY STREET. NOTICED IT ALSO WENT ON DURING LEFT TURNS. DOOR LOCKS ON ALL DOORS WOULD CLICK ON AND OFF AT STOPS. I WASN'T SURE THAT DOORS WERE LOCKED WITH MY CHILDREN IN THE CAR. INTERNAL LIGHTS WOULD ALSO GO ON AN OFF. COMMON ISSUE ON THE INTERNET WITH FORD EDGES. IT'S ALL OVER AND FOR YEARS. I HAVE YOUNG CHILDREN AND HAD TO GET THE ISSUE FIXED AT A COST OF $542.83. I BELIEVE FORD NEEDS TO PAY FOR THIS SAFETY ISSUE. THE PART NUMBER TO REPLACE WAS THE LATCH PART NUMBER 8T4Z 78264A27 A. SO A NEW DOOR LATCH NEEDED TO BE INSTALLED ALONG WITH THE REPAIR OF A WIRE IN THE DOOR HARNESS NEAR THE LH SIDE OF THE DOOR SPEAKER. I AM THE ORIGINAL OWNER OF THIS VEHICLE.

I WAS TOLD THAT MY BRAKE PADS ONLY NEEDED TO BE REPLACED AND THAT THEY HAD DONE IT, WHEN I PICKED UP MY VEHICLE, THE BRAKES WERE EXTREMELY HARD AND I COULD NOT STOP MY VEHICLE, I TOOK MY CAR BACK AND THEY STATED MY MASTER CYLINDER WAS BAD, THEY NOTED IT ON MY INVOICE, BUT DID NOT DISCUSS IT WITH ME AND GAVE ME MY VEHICLE WITHOUT NOTIFYING. WHEN I TOOK MY CAR BACK FOR REPAIR, THEY CRACKED MY WINDSHIELD AND VOMITED IN MY VEHICLE

MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.

DRIVER'S SIDE DOOR AJAR WARNING STAYS ON MAJORITY OF THE TIME. YOU HAVE TO OPEN AND CLOSE THE DOOR AT LEAST 3 TIMES EVERYTHING YOU GET IN THE CAR BEFORE IT WILL TURN OFF. UNDERSTAND A LOT OF EDGES HAVE THIS ISSUE AND IT SHOULD BE RECALLED. INSTEAD OF HAVING TO PAY OUT OF POCKET. *TR

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS