2010 FORD E-250 — Problems, Recalls & Safety Data

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N/A

Safety Rating

12

Owner Complaints

5 Crashes 1 Fire

12

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2010 FORD E-250

The 2010 FORD E-250 has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY. 1 technical service bulletin have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Suspension (2 complaints), and Vehicle Speed Control (2 complaints).

Recalls for the 2010 FORD E-250

NHTSA has recorded 12 recalls for the 2010 FORD E-250, potentially affecting up to 2,096 vehicles.

Recall 16V350000 — EQUIPMENT ADAPTIVE/MOBILITY

| 2 vehicles affected

Defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that...

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June...

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Recall 15V779000 — EQUIPMENT ADAPTIVE/MOBILITY

| 278 vehicles affected

Defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out...

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on...

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Recall 15V729000 — EQUIPMENT ADAPTIVE/MOBILITY

| 667 vehicles affected

Defect: MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move...

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15,...

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Recall 15V763000 — EQUIPMENT ADAPTIVE/MOBILITY

| 285 vehicles affected

Defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have...

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on...

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Recall 14V706000 — EQUIPMENT ADAPTIVE/MOBILITY

| 34 vehicles affected

Defect: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006....

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015....

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Recall 14V617000 — EQUIPMENT ADAPTIVE/MOBILITY

| 286 vehicles affected

Defect: New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November...

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Recall 14V584000 — EQUIPMENT ADAPTIVE/MOBILITY

| 45 vehicles affected

Defect: National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October...

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Recall 14V426000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 36 vehicles affected

Defect: Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with...

Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

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Recall 11E033000 — FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

| 286 vehicles affected

Defect: ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD...

Consequence: A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH...

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Recall 11V450000 — FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

| 101 vehicles affected

Defect: ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

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Recall 11E019000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 39 vehicles affected

Defect: ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS PRODUCED BETWEEN DECEMBER 17, 2010, AND MAY 6, 2011, USED FOR INSTALLATION ON FLEET VEHICLES MODEL YEAR 2009 THROUGH 2011 FORD E-SERIES VANS/WAGONS/SHUTTLES/CUTAWAY (150, 250 AND 350) WITH 5.4L ENGINES ("E-SERIES"), AND MY 2011 FORD E-450 CUTAWAYS. THE VALVES INSTALLED IN THE SERVICE PORT OF THE...

Consequence: A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

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Recall 13V261000 — EQUIPMENT

| 37 vehicles affected

Defect: Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

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Owner Complaints for the 2010 FORD E-250

12 complaints have been filed with NHTSA for the 2010 FORD E-250. Below is a breakdown by vehicle component.

Most Recent Complaints

#11447150 | STRUCTURE:BODY | | N/A miles
The rubber body mounts that are used between the body and chassis have deteriorated and crumbled to the point that there is nothing left but the bolt where a mount or bushing once was and this has happened within 100,000 or less on this vehicle when first noticed due to very harsh ride, body roll, popping and screeching noise from underneath van due to the rubber missing in places. This has been a constant problem with our f-250 Ford trucks as well and we do not drive the van or trucks off road and do not tow either and never drive in salt on roads in the winter so this is not due to road salt or muddy wet conditions of off roading as we are in the house cleaning business and never drive on anything other than paved or solid driveways on all jobs and do not work if bad weather is present. The bad mounts cause severe body roll, radiator damage due to bottom of radiator making contact with frame because rubber eventually fell apart and caused body to contact chassis cracking the radiator on bottom and the flexing due to instability cracked the side casing on radiator as well. This has been a safety issue for years and the new Ford trucks are still having this issue as we are dealing with this again on the new truck with less than 60,000 miles and this is the truck that we use to estimate jobs so it's basically a town truck and shouldn't be having failing body mounts. I believe during an accident the body could separate from chassis if this isn't corrected and it greatly affects the handling and ride of the vehicle when body contacts the chassis and also damages other components such as radiator. Reapirs about 2000.00 for new mounts replacement.
#11075670 | ELECTRICAL SYSTEM | | 110,000 miles Fire
TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT THE ELECTRICAL WIRES MELTED ON HIS VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TONY BETTEN & SON'S FORD INC (3839 PLAINFIELD AVE NE IN GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRE HARNESS AND BLOWER SWITCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
#11033973 | UNKNOWN OR OTHER | | 25,000 miles
WHEN I AM DRIVING IN MY TRUCK , MANY TIMES , WITH THE WINDOWS UP , I CAN SMELL EXHAUST IN MY CAB . MANY TIMES ON THE HIGHWAY , WHETHER THE WINDOWS ARE UP OR DON , WHEN I ACCELERATE , STRONG FUMES ENTER MY CAB AREA . THIS SITUATION ALWAYS HAPPENS AND CONTINUES TO HAPPEN !!
#11023428 | SUSPENSION | | 49,900 miles
TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED. THE RANDALL REEDS PARK CITIES DEALER IN FORD, DALLAS WAS CONTACTED AT PHONE NUMBER: 214-358-8800, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,900.
#11021315 | ENGINE | | 95,000 miles
SPARK PLUG WAS PUSHED OUT OF THE CYLINDER HEAD BY CYLINDER COMPRESSION RESULTING IN POWER LOSS AND FIRE CONCERN. THESE ARE FACTORY INSTALLED SPARK PLUGS AND HAVE NEVER BEEN SERVICED. THE CONDITION OCCURRED AFTER A 200 MILE TRIP. THIS VEHICLE HAS 95K MILES AND HAS BEEN ROUTINELY SERVICED.

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Safety Rating for the 2010 FORD E-250

NHTSA has not yet tested the 2010 FORD E-250 in its New Car Assessment Program.

Technical Service Bulletins for the 2010 FORD E-250

Ford Motor Company has issued 1 technical service bulletin (TSBs) for the 2010 FORD E-250. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

16-0032 — POWER TRAIN

4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise,...

NHTSA Investigations for the 2010 FORD E-250

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD E-250

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Other FORD Models

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