2012 FORD E-250 — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

3 Crashes 2 Fires

11

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2012 FORD E-250

The 2012 FORD E-250 has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY. The most commonly reported problems involve the Electrical System (2 complaints), Power Train (2 complaints), and Engine (1 complaint).

Recalls for the 2012 FORD E-250

NHTSA has recorded 11 recalls for the 2012 FORD E-250, potentially affecting up to 2,041 vehicles.

Recall 16V350000 — EQUIPMENT ADAPTIVE/MOBILITY

| 2 vehicles affected

Defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that...

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June...

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Recall 15V779000 — EQUIPMENT ADAPTIVE/MOBILITY

| 278 vehicles affected

Defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out...

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on...

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Recall 15V729000 — EQUIPMENT ADAPTIVE/MOBILITY

| 667 vehicles affected

Defect: MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move...

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15,...

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Recall 15V763000 — EQUIPMENT ADAPTIVE/MOBILITY

| 285 vehicles affected

Defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have...

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on...

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Recall 14V706000 — EQUIPMENT ADAPTIVE/MOBILITY

| 34 vehicles affected

Defect: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006....

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015....

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Recall 14V617000 — EQUIPMENT ADAPTIVE/MOBILITY

| 286 vehicles affected

Defect: New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November...

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Recall 14V584000 — EQUIPMENT ADAPTIVE/MOBILITY

| 45 vehicles affected

Defect: National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October...

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Recall 14V426000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 36 vehicles affected

Defect: Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with...

Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

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Recall 14V501000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 28 vehicles affected

Defect: Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the...

Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy: Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.

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Recall 14V097000 — FUEL SYSTEM, OTHER:STORAGE

| 343 vehicles affected

Defect: Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

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Recall 13V261000 — EQUIPMENT

| 37 vehicles affected

Defect: Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

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Owner Complaints for the 2012 FORD E-250

13 complaints have been filed with NHTSA for the 2012 FORD E-250. Below is a breakdown by vehicle component.

Most Recent Complaints

#11465755 | SEAT BELTS:FRONT:BUCKLE ASSEMBLY | | 80,000 miles
The contact owns a 2012 Ford E-250. The contact stated that the front passenger’s seat belt was locked as the seat belt was unable to be removed from the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that he called a dealer however, the vehicle was not taken to the dealer. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
#11128517 | SEAT BELTS | | 200,000 miles Fire
POSSIBLE PASSENGER SEAT BELT FIRE IN UNOCCUPIED PARKED VEHICLE. THIS VAN WAS IN BUSINESS PARKING LOT UNOCCUPIED WHEN A VEHICLE FIRE OCCURRED THAT APPEARS TO ORIGINATE FROM THE PASSENGER SIDE SEAT BELT LOCK (PICTURED ATTACHED). THE HOST COMPANY ALSO HAS VIDEO FOOTAGE SHOWING THE VEHICLE ON CAMERA WHERE YOU CAN SEE THE WINDOWS TURN FROM CLEAR TO BLACK.
#11128517 | UNKNOWN OR OTHER | | 200,000 miles Fire
POSSIBLE PASSENGER SEAT BELT FIRE IN UNOCCUPIED PARKED VEHICLE. THIS VAN WAS IN BUSINESS PARKING LOT UNOCCUPIED WHEN A VEHICLE FIRE OCCURRED THAT APPEARS TO ORIGINATE FROM THE PASSENGER SIDE SEAT BELT LOCK (PICTURED ATTACHED). THE HOST COMPANY ALSO HAS VIDEO FOOTAGE SHOWING THE VEHICLE ON CAMERA WHERE YOU CAN SEE THE WINDOWS TURN FROM CLEAR TO BLACK.
#10875395 | POWER TRAIN | | 125,000 miles
TL* THE CONTACT OWNS A 2012 FORD E-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR AND THE WHEELS SEIZED. WHEN THE CONTACT SLOWED DOWN THE VEHICLE, THE FAILURE SUBSIDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
#10693668 | ENGINE | | 49,000 miles
VEHICLE WARNING SYSTEM INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK WOULD NOT RESTART. TRUCK WAS TOWED TO DEALERSHIP (~60 MILES). FORD REPLACED ONE OF THE EXHAUST GAS SENSORS UNDER WARRANTY. DEALERSHIP PERSONNEL INDICATED THAT THIS WAS A RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. MARCH OF 2015 SIMILAR CIRCUMSTANCES, VEHICLE WARNING SYSTEMS INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK CONTINUED RUNNING AND DROVE THE 80 MILES BACK TO DEALERSHIP. MILEAGE AT THE DATE OF THE SECOND OCCURRENCE WAS ~54,500. A DIFFERENT EXHAUST GAS SENSOR WAS REPLACE, NO WARRANTY COVERAGE. DEALERSHIP PERSONNEL CONTINUE TO INDICATE RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. CONTACTED FORD, NO RESOLUTION ON COST INCURRED OR IF THERE IS A RE-DESIGN AND REPLACEMENT OF SENSOR (S). *TR

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Safety Rating for the 2012 FORD E-250

NHTSA has not yet tested the 2012 FORD E-250 in its New Car Assessment Program.

Technical Service Bulletins for the 2012 FORD E-250

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2012 FORD E-250

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD E-250

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Other FORD Models

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