2008 FORD CROWN VICTORIA — Problems, Recalls & Safety Data

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N/A

Safety Rating

64

Owner Complaints

13 Crashes 7 Fires 3 Deaths

3

Recalls

ACTIVE RECALL

2

Service Bulletins

1

Investigation

Overview of the 2008 FORD CROWN VICTORIA

The 2008 FORD CROWN VICTORIA has received a total of 64 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STEERING:RACK AND PINION:PINION SHAFT, STEERING, SUSPENSION:FRONT:HUB. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (24 complaints), Vehicle Speed Control (10 complaints), and Suspension (5 complaints).

Recalls for the 2008 FORD CROWN VICTORIA

NHTSA has recorded 3 recalls for the 2008 FORD CROWN VICTORIA, potentially affecting up to 400,688 vehicles.

Recall 14V704000 — STEERING:RACK AND PINION:PINION SHAFT

| 36,888 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may...

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of...

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Recall 13V385000 — STEERING

| 355,000 vehicles affected

Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island,...

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower...

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Recall 07V270000 — SUSPENSION:FRONT:HUB

| 8,800 vehicles affected

Defect: ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.

Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.

Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

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Owner Complaints for the 2008 FORD CROWN VICTORIA

64 complaints have been filed with NHTSA for the 2008 FORD CROWN VICTORIA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11536418 | ELECTRICAL SYSTEM | | N/A miles
Complete instrument cluster failure, no lights illuminate except turn signals. Speed, rpm’s, fuel level, temperature, are completely off instrument cluster is completely dark when driving at night, told that the solders on the cluster are bad. (Defective?)
#11522491 | POWER TRAIN | | 115,000 miles
The contact owns 2008 Ford Crown Victoria. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was towed to an independent mechanic, who replaced the linkage. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
#11488095 | EXTERIOR LIGHTING:HEADLIGHTS | | 121,924 miles
The contact owns a 2008 Ford Crown Victoria. The contact stated while driving 55 MPH in a dark area with the high beam headlights activated, the headlights became inoperable. There was no warning light illuminated. The contact stated that the low beam headlights were activated to continue driving. The vehicle was not taken to the dealer. The contact stated she replaced the headlights and the fuse but the failure continued. The manufacturer was not contacted. The failure mileage was 121,924.
#11480958 | STEERING | | 141,000 miles
The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact inspected the steering column underneath the hood and noticed that the steering shaft was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V385000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 141,000.
#11476597 | STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM | | N/A miles
The right front wheel hub broke at the weld when turning in a parking lot. The part is available for inspection. Had this happened at freeway speed, the right front wheel would have departed the vehicle. The safety hazards are obvious. I attempted to contact customer service and they did not reply.There was no warning sign and the part has not been inspected. I am not a welder. It appears this part had a bad weld from the start. I suspect it was welded by a machine and there may be more just like it from the same production run.

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Safety Rating for the 2008 FORD CROWN VICTORIA

NHTSA has not yet tested the 2008 FORD CROWN VICTORIA in its New Car Assessment Program.

Technical Service Bulletins for the 2008 FORD CROWN VICTORIA

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2008 FORD CROWN VICTORIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

CSP-09N02 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FORD: PERFORMANCE WHITE OR VIBRANT WHITE PAINT PEELING. IN SOME AFFECTED VEHICLES, THE PERFORMANCE WHITE OR VIBRANT WHITE PAINT MAY NOT HAVE BEEN APPLIED PROPERLY AND MAY PEEL ON THE UPPER HORIZONTAL SURFACES DUE TO THE EXCESSIVE HEAT AND SUNLIGHT EXPOSURE EXPERIENCED IN POLICE OR LAW ENFORCEMENT SERVICE. *PE

07226 — ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP (MIL) ON--DIAGNOSTIC TROUBLE CODE (DTC) P2106 AND P061B--POLICE INTERCEPTOR BUILT BEFORE 10/19/2007. *NJ

NHTSA Investigations for the 2008 FORD CROWN VICTORIA

NHTSA has opened 1 investigation into potential safety defects in the 2008 FORD CROWN VICTORIA.

Investigation PE12025 — STEERING Closed

Opened:

Loss of Steering Control

Other Model Years of the FORD CROWN VICTORIA

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Other FORD Models

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