2011 FORD CROWN VICTORIA — Problems, Recalls & Safety Data
N/A
Safety Rating
32
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 FORD CROWN VICTORIA
The 2011 FORD CROWN VICTORIA has received a total of 32 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STEERING:RACK AND PINION:PINION SHAFT, STEERING. The most commonly reported problems involve the Steering (12 complaints), Seats (4 complaints), and Suspension (4 complaints).
Recalls for the 2011 FORD CROWN VICTORIA
NHTSA has recorded 2 recalls for the 2011 FORD CROWN VICTORIA, potentially affecting up to 391,888 vehicles.
Recall 14V704000 — STEERING:RACK AND PINION:PINION SHAFT
| 36,888 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may...
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of...
View full details →Recall 13V385000 — STEERING
| 355,000 vehicles affected
Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island,...
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower...
View full details →Owner Complaints for the 2011 FORD CROWN VICTORIA
32 complaints have been filed with NHTSA for the 2011 FORD CROWN VICTORIA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 12 | 0 | 0 | 0 | 0 |
| Seats | 4 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 1 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Electrical System | 1 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Unknown
Unknown
Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.
I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.
Safety Rating for the 2011 FORD CROWN VICTORIA
NHTSA has not yet tested the 2011 FORD CROWN VICTORIA in its New Car Assessment Program.
Technical Service Bulletins for the 2011 FORD CROWN VICTORIA
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 FORD CROWN VICTORIA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD CROWN VICTORIA
- 2006 FORD CROWN VICTORIA — 65 complaints
- 2007 FORD CROWN VICTORIA — 74 complaints
- 2008 FORD CROWN VICTORIA — 64 complaints
- 2009 FORD CROWN VICTORIA — 59 complaints
- 2010 FORD CROWN VICTORIA — 14 complaints
- 2011 FORD CROWN VICTORIA (current)
- 2012 FORD CROWN VICTORIA — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints