2015 FORD C-MAX HYBRID — Problems, Recalls & Safety Data

The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was in reverse(R), the rear-view camera was inoperable or displayed a blank image on several occasions. The message "Rear-view Camera Unavailable" was displayed. The contact stated that the rear-view camera was seldom operable and only displayed an image of the ground directly behind the vehicle while operating. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and stated that the contact would receive a call back. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford C-Max Hybrid. The contact stated that on several occasions while in reverse, the rear-view camera failed to activate as needed, with the message to “Contact the Dealer” displayed. The vehicle was restarted, and the screen reappeared, but the failure reoccurred intermittently. The vehicle was taken to a dealer were it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford C-Max Hybrid. The contact stated while the vehicle was parked, the rearview camera screen intermittently be darkened and was inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that the more the accelerator pedal was depressed, the louder the sound became. The vehicle was taken to the dealer where it was diagnosed with wheel bearings failure. The vehicle was not repaired. The contact stated that the wheel bearing repair was performed by an independent mechanic. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced by the dealer two years prior to the failure. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 75,900.