2020 ENTEGRA CORNERSTONE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
5
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 ENTEGRA CORNERSTONE
The 2020 ENTEGRA CORNERSTONE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 2 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2020 ENTEGRA CORNERSTONE
NHTSA has recorded 6 recalls for the 2020 ENTEGRA CORNERSTONE, potentially affecting up to 2,997 vehicles.
Recall 24V061000 — SEATS
| 148 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207,...
Consequence: A loose or detached seat assembly increases the risk of injury.
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
View full details →Recall 21V769000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 994 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 21V529000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 21V529000 — STRUCTURE
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 19V626000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 101 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this...
View full details →Recall 19V436000 — STEERING
| 88 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Consequence: An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall...
View full details →Owner Complaints for the 2020 ENTEGRA CORNERSTONE
1 complaint has been filed with NHTSA for the 2020 ENTEGRA CORNERSTONE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.
Safety Rating for the 2020 ENTEGRA CORNERSTONE
NHTSA has not yet tested the 2020 ENTEGRA CORNERSTONE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 ENTEGRA CORNERSTONE
Jayco, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 ENTEGRA CORNERSTONE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SRP 22-047 — ELECTRICAL SYSTEM
Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
TSB 20-018 — EQUIPMENT
Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their own from this interference. The Girard awning...
NHTSA Investigations for the 2020 ENTEGRA CORNERSTONE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ENTEGRA CORNERSTONE
- 2015 ENTEGRA CORNERSTONE — 0 complaints
- 2016 ENTEGRA CORNERSTONE — 0 complaints
- 2017 ENTEGRA CORNERSTONE — 6 complaints
- 2018 ENTEGRA CORNERSTONE — 7 complaints
- 2019 ENTEGRA CORNERSTONE — 1 complaint
- 2020 ENTEGRA CORNERSTONE (current)
- 2021 ENTEGRA CORNERSTONE — 2 complaints
- 2022 ENTEGRA CORNERSTONE — 1 complaint
- 2023 ENTEGRA CORNERSTONE — 0 complaints
- 2024 ENTEGRA CORNERSTONE — 0 complaints
- 2025 ENTEGRA CORNERSTONE — 0 complaints
Other ENTEGRA Models
- ENTEGRA ASPIRE — 48 total complaints
- ENTEGRA ANTHEM — 30 total complaints
- ENTEGRA VISION — 16 total complaints
- ENTEGRA ACCOLADE — 11 total complaints
- ENTEGRA ODYSSEY — 9 total complaints
- ENTEGRA CONDOR — 8 total complaints
- ENTEGRA ESTEEM — 6 total complaints
- ENTEGRA LAUNCH — 6 total complaints