2019 ENTEGRA CORNERSTONE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
5
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2019 ENTEGRA CORNERSTONE
The 2019 ENTEGRA CORNERSTONE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, STRUCTURE. 6 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Structurebodydoor (1 complaint).
Recalls for the 2019 ENTEGRA CORNERSTONE
NHTSA has recorded 6 recalls for the 2019 ENTEGRA CORNERSTONE, potentially affecting up to 2,914 vehicles.
Recall 21V769000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 994 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 21V529000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 21V529000 — STRUCTURE
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 19V626000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 101 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this...
View full details →Recall 18V688000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 95 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Consequence: If the door opens during transit, it can increase the risk of injury or a crash.
Remedy: Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
View full details →Recall 18V450000 — WHEELS:RIM
| 58 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger...
Consequence: An overloaded vehicle has an increased risk of a crash.
Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
View full details →Owner Complaints for the 2019 ENTEGRA CORNERSTONE
1 complaint has been filed with NHTSA for the 2019 ENTEGRA CORNERSTONE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2019 ENTEGRA CORNERSTONE MOTORHOME. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENTRANCE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,000.
Safety Rating for the 2019 ENTEGRA CORNERSTONE
NHTSA has not yet tested the 2019 ENTEGRA CORNERSTONE in its New Car Assessment Program.
Technical Service Bulletins for the 2019 ENTEGRA CORNERSTONE
Jayco, Inc. has issued 6 technical service bulletins (TSBs) for the 2019 ENTEGRA CORNERSTONE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SRP 24-006 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
SRP 23-107 — VISIBILITY/WIPER
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
TSB 20-018 — EQUIPMENT ADAPTIVE/MOBILITY
Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their own from this interference. The Girard awning...
TSB 20-019 — ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action is required, while finding a BLACK solenoid...
TSB 20-019 — ENGINE
The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action is required, while finding a BLACK solenoid...
INC 20-008 — EQUIPMENT
Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
NHTSA Investigations for the 2019 ENTEGRA CORNERSTONE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ENTEGRA CORNERSTONE
- 2014 ENTEGRA CORNERSTONE — 0 complaints
- 2015 ENTEGRA CORNERSTONE — 0 complaints
- 2016 ENTEGRA CORNERSTONE — 0 complaints
- 2017 ENTEGRA CORNERSTONE — 6 complaints
- 2018 ENTEGRA CORNERSTONE — 7 complaints
- 2019 ENTEGRA CORNERSTONE (current)
- 2020 ENTEGRA CORNERSTONE — 1 complaint
- 2021 ENTEGRA CORNERSTONE — 2 complaints
- 2022 ENTEGRA CORNERSTONE — 1 complaint
- 2023 ENTEGRA CORNERSTONE — 0 complaints
- 2024 ENTEGRA CORNERSTONE — 0 complaints
Other ENTEGRA Models
- ENTEGRA ASPIRE — 48 total complaints
- ENTEGRA ANTHEM — 30 total complaints
- ENTEGRA VISION — 16 total complaints
- ENTEGRA ACCOLADE — 11 total complaints
- ENTEGRA ODYSSEY — 9 total complaints
- ENTEGRA CONDOR — 8 total complaints
- ENTEGRA ESTEEM — 6 total complaints
- ENTEGRA LAUNCH — 6 total complaints