2019 ENTEGRA ASPIRE — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

8

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2019 ENTEGRA ASPIRE

The 2019 ENTEGRA ASPIRE has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 1 technical service bulletin have been issued by Jayco, Inc. for this model year. The most commonly reported problems involve the Engine (4 complaints), Fuelpropulsion System (2 complaints), and Unknown Or Other (2 complaints).

Recalls for the 2019 ENTEGRA ASPIRE

NHTSA has recorded 10 recalls for the 2019 ENTEGRA ASPIRE, potentially affecting up to 6,127 vehicles.

Recall 22V891000 — SERVICE BRAKES, AIR

| 394 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2015-2019 Aspire and Insignia motorhomes. The service and supply reservoirs have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive braking, reducing braking performance and increasing the risk of a crash.

Remedy: Dealers will replace the air reservoir, free of charge. Owner notification letters were mailed December 21, 2022. Owners may contact Entegra customer service at 1-800-283-8267.

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Recall 21V769000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 994 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 21V591000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,284 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021....

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Recall 21V591000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,284 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021....

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Recall 21V529000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 833 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

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Recall 21V529000 — STRUCTURE

| 833 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

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Recall 19V626000 — STEERING:HYDRAULIC POWER ASSIST:PUMP

| 101 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this...

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Recall 18V688000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 95 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.

Consequence: If the door opens during transit, it can increase the risk of injury or a crash.

Remedy: Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.

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Recall 18V687000 — SERVICE BRAKES, AIR

| 251 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Unintentional vehicle movement can increase the risk of a crash.

Remedy: Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.

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Recall 18V450000 — WHEELS:RIM

| 58 vehicles affected

Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger...

Consequence: An overloaded vehicle has an increased risk of a crash.

Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.

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Owner Complaints for the 2019 ENTEGRA ASPIRE

8 complaints have been filed with NHTSA for the 2019 ENTEGRA ASPIRE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11425697 | ENGINE | | N/A miles
Motorhome engine went into derate mode because of faulty DEF sensor. Spartan is the chassis manufacturer and advises this is a common problem with the DEF sensors. We have since learned there is a protocol to follow to keep engine from going to 5 MPH derate mode but did not know about this at time and Spartan apparently did not know it either because they advised just getting off the road ASAP. Luckily we avoided shut down on I-95 but if it occurred on a busy interstate the safety ramifications are enormous. It seems to me a safety recall should be issued on all vehicles with this defective part and the design changed so that if a failure occurs, reasonable advance notice should be incorporated in the design as I understand some trucks have.
#11425697 | FUEL/PROPULSION SYSTEM | | N/A miles
Motorhome engine went into derate mode because of faulty DEF sensor. Spartan is the chassis manufacturer and advises this is a common problem with the DEF sensors. We have since learned there is a protocol to follow to keep engine from going to 5 MPH derate mode but did not know about this at time and Spartan apparently did not know it either because they advised just getting off the road ASAP. Luckily we avoided shut down on I-95 but if it occurred on a busy interstate the safety ramifications are enormous. It seems to me a safety recall should be issued on all vehicles with this defective part and the design changed so that if a failure occurs, reasonable advance notice should be incorporated in the design as I understand some trucks have.
#11425251 | ENGINE | | N/A miles
Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.
#11425251 | FUEL/PROPULSION SYSTEM | | N/A miles
Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.
#11425251 | UNKNOWN OR OTHER | | N/A miles
Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.

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Safety Rating for the 2019 ENTEGRA ASPIRE

NHTSA has not yet tested the 2019 ENTEGRA ASPIRE in its New Car Assessment Program.

Technical Service Bulletins for the 2019 ENTEGRA ASPIRE

Jayco, Inc. has issued 1 technical service bulletin (TSBs) for the 2019 ENTEGRA ASPIRE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

INC 21-040 — ELECTRICAL SYSTEM

RVC BRIDGE; INVERTER LOCATIONS

NHTSA Investigations for the 2019 ENTEGRA ASPIRE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ENTEGRA ASPIRE

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Other ENTEGRA Models

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