NHTSA Complaint #11425251 — 2019 ENTEGRA ASPIRE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11425251
Vehicle 2019 ENTEGRA ASPIRE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.

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