2011 DODGE RAM 4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
18
Owner Complaints
4
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2011 DODGE RAM 4500
The 2011 DODGE RAM 4500 has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STEERING:LINKAGES:TIE ROD ASSEMBLY. 18 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (10 complaints), Suspension (3 complaints), and Service Brakes (2 complaints).
Recalls for the 2011 DODGE RAM 4500
NHTSA has recorded 5 recalls for the 2011 DODGE RAM 4500, potentially affecting up to 2,224,486 vehicles.
Recall 17V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 1,482,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle...
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this...
View full details →Recall 16V739000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 74,811 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
View full details →Recall 13V527000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36,151 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles:...
View full details →Recall 14V635000 — FUEL SYSTEM, DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 14V635000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Owner Complaints for the 2011 DODGE RAM 4500
18 complaints have been filed with NHTSA for the 2011 DODGE RAM 4500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 10 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 0 | 0 |
| Steeringlinkagestie Rod Assembly | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE
TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE
TL* THE CONTACT OWNS A 2011 RAM 4500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THIS RECALL WAS ISSUED IN MAY OR JUNE 2014 AND THE DEALER STILL DOESN'T HAVE THE PARTS. SAYS THEY ARE ON BACK-ORDER. *TR
Safety Rating for the 2011 DODGE RAM 4500
NHTSA has not yet tested the 2011 DODGE RAM 4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 DODGE RAM 4500
Chrysler (FCA US, LLC) has issued 18 technical service bulletins (TSBs) for the 2011 DODGE RAM 4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
04-001-17 — ELECTRICAL SYSTEM
Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
25-001-17 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Z5091195A$ — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power...
55372070A$ — EXTERIOR LIGHTING:TURN SIGNAL
Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
25-005-15 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
On Board Diagnosis (OBD) Monitor Readiness
25-005-15 — BACK OVER PREVENTION
On Board Diagnosis (OBD) Monitor Readiness
68080819A — ENGINE
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame...
MDH020321 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. FIAT CHRYSLER 2011-2012 RAM TRUCK CAB CHASSIS (3500 SERIES), (4500/5500 SERIES). THE COOLANT HOSE BUNDLES FOR THE DEF AND ALL HOSE CLAMPS RELATED MUST BE REPLACED. *LJ
2500514 — FUEL SYSTEM, GASOLINE
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
18-013-13 — SERVICE BRAKES, HYDRAULIC
FLASH: Engine Systems and PTO Enhancements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Cab chassis trucks equipped with a 6.7L Cummins diesel have a number of software improvements available. This latest Service Bulletin (SB) will include:Improvements To Prevent Unnecessary Malfunction Indicator Lamp...
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2011 DODGE RAM 4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE RAM 4500
- 2006 DODGE RAM 4500 — 0 complaints
- 2007 DODGE RAM 4500 — 0 complaints
- 2008 DODGE RAM 4500 — 11 complaints
- 2009 DODGE RAM 4500 — 5 complaints
- 2011 DODGE RAM 4500 (current)
- 2012 DODGE RAM 4500 — 19 complaints
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints