2009 DODGE RAM 4500 — Problems, Recalls & Safety Data

TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. ALSO, THE WIRES BURNED A HOLE IN THE SIDE OF THE FUSE BOX. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND PLUG HEAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

1ST TIME ELECTRICAL PROBLEM HAPPENED WAS UNDER 36 THOUSAND MILES,, TURNED THE TRUCK OFF AND IT WOULD NOT START OR MAKE A SOUND,, HAD IT TOWED TO BOB WILLIAMS DODGE IN ROME GA.,,WAS TOLD THE PROBLEM WAS IN MAIN WIRING HARNESS PLUG. THE SECOND TIME ELECTRICAL PROBLEM HAPPENED I WAS SITTING STILL WITH TRUCK IDILING IN A PARKING LOT FOR 3 OR 4 MINUTES THEN THE ENGINE JUST SHUT OFF AND I STARTED SMELLING SMOKE AND BURNT PLASTIC,,, HAD THE TRUCK TOWED TO ED VOYLES IN MARIETTA AND THEY TOLD ME THAT IT WAS THE MAIN WIRING HARNESS PLUG THAT SHORTED OUT AGAIN AND CAUSED THE TIPM AND THE FUSE BOX AND THE CIRCUIT BOARD INSIDE THE FUSEBOX TO BURN A HOLE THRU THEM THE SIZE OF A BASEBALL,, THIS HAPPENED AT 96,000 MILES,,,, SO THEY PUT A BAND AID ON IT TO GET ME OUT THE DOOR ,,,I ASKED THEM IF THEY FOUND THE CAUSE OF THE PROBLEM AND THEY SAID THEY FOUND THE MAIN HARNESS PLUG SHORTED OUT BUT THATS NOT THE CAUSE OF THE PROBLEM... THE ELECTRICAL PROBLEM IS STARTING TO OCCUR AGAIN FOR THE 3RD TIME AT AROUND 130,000 MILES,,CRUISE CONTROL HAS QUIT WORKING ,,TAIL LIGHTS AND MARKER LIGHTS HAVE QUIT WORKING ON TRUCK,, TRAILER BRAKES AND TRAILER LIGHTS HAVE QUIT WORKING,,, FUEL GUAGE WILL QUIT WORKING AND DPF FULL LIGHT WILL COME ON BUT I CAN MOVE THE MAIN WIRING HARNESS PLUG HEAD AND THE FUEL GUAGE WILL START BACK TO WORK AND DPF FULL WARNING WILL GO OFF FOR A WHILE,,,I NEED HELP WITH THIS ONGOING ISSUE PLEASE

1ST TIME ELECTRICAL PROBLEM HAPPENED WAS UNDER 36 THOUSAND MILES,, TURNED THE TRUCK OFF AND IT WOULD NOT START OR MAKE A SOUND,, HAD IT TOWED TO BOB WILLIAMS DODGE IN ROME GA.,,WAS TOLD THE PROBLEM WAS IN MAIN WIRING HARNESS PLUG. THE SECOND TIME ELECTRICAL PROBLEM HAPPENED I WAS SITTING STILL WITH TRUCK IDILING IN A PARKING LOT FOR 3 OR 4 MINUTES THEN THE ENGINE JUST SHUT OFF AND I STARTED SMELLING SMOKE AND BURNT PLASTIC,,, HAD THE TRUCK TOWED TO ED VOYLES IN MARIETTA AND THEY TOLD ME THAT IT WAS THE MAIN WIRING HARNESS PLUG THAT SHORTED OUT AGAIN AND CAUSED THE TIPM AND THE FUSE BOX AND THE CIRCUIT BOARD INSIDE THE FUSEBOX TO BURN A HOLE THRU THEM THE SIZE OF A BASEBALL,, THIS HAPPENED AT 96,000 MILES,,,, SO THEY PUT A BAND AID ON IT TO GET ME OUT THE DOOR ,,,I ASKED THEM IF THEY FOUND THE CAUSE OF THE PROBLEM AND THEY SAID THEY FOUND THE MAIN HARNESS PLUG SHORTED OUT BUT THATS NOT THE CAUSE OF THE PROBLEM... THE ELECTRICAL PROBLEM IS STARTING TO OCCUR AGAIN FOR THE 3RD TIME AT AROUND 130,000 MILES,,CRUISE CONTROL HAS QUIT WORKING ,,TAIL LIGHTS AND MARKER LIGHTS HAVE QUIT WORKING ON TRUCK,, TRAILER BRAKES AND TRAILER LIGHTS HAVE QUIT WORKING,,, FUEL GUAGE WILL QUIT WORKING AND DPF FULL LIGHT WILL COME ON BUT I CAN MOVE THE MAIN WIRING HARNESS PLUG HEAD AND THE FUEL GUAGE WILL START BACK TO WORK AND DPF FULL WARNING WILL GO OFF FOR A WHILE,,,I NEED HELP WITH THIS ONGOING ISSUE PLEASE

MY SUSPENSION/STEERING SNAPPED AND THE DEALER WILL NOT RELEASES THE VEHICLE TO ME AND TOLD ME TO CALL DODGE SINCE THERE IS AN OPEN RECALL ON IT. I HAVE CALLED 3 TIMES AND NOBODY CALLS BACK. MY TRUCK HAS BEEN AT THE DEALER SINCE SEPTEMBER 2015.

TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. THE CONTACT WAS TRAVELING 4 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED WAS TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE TIE ROD HAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT A RECALL APPLIED TO THE CONTACT'S VIN UNDER NHTSA CAMPAIGN ID NUMBER:10V657000(STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT WAS REPAIRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE MANUFACTURER OFFERED TO MAKE THE RECALL REPAIRS ON THE VEHICLE FOR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.