NHTSA Complaint #10825056 — 2011 DODGE RAM 4500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10825056
Vehicle	2011 DODGE RAM 4500
Component	STEERING
Date of Incident	February 6, 2016
Date Filed	February 9, 2016
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

Related Complaints for the 2011 DODGE RAM 4500

Other STEERING Complaints

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#10641270 — October 3, 2014 — TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V...

#10632871 — September 12, 2014 — TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (ST...

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#10604262 — June 18, 2014 — DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 AB...

Recent Complaints for the 2011 DODGE RAM 4500

#10779974 — FUEL/PROPULSION SYSTEM — October 5, 2015 — TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE

#10745245 — SERVICE BRAKES — July 31, 2015 — TL* THE CONTACT OWNS A 2011 RAM 4500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE V...

#10714455 — SUSPENSION — May 4, 2015 — THIS RECALL WAS ISSUED IN MAY OR JUNE 2014 AND THE DEALER STILL DOESN'T HAVE THE PARTS. SAYS THEY ARE ON BACK-ORDER....

#10650654 — STEERING:LINKAGES:TIE ROD ASSEMBLY — October 28, 2014 — TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO ...

#10607012 — SERVICE BRAKES — June 30, 2014 — OUR DELIVERY DRIVER WAS RETURNING TO SHOP AFTER A DELIVERY. HE WAS ON THE HIGHWAY AND DRIVING APPROXIMATELY 65 MPH. H...