2017 DODGE JOURNEY Structurebody Problems
3 NHTSA complaints on file
Structurebody Issues in the 2017 DODGE JOURNEY
3 structurebody complaints have been filed with NHTSA for the 2017 DODGE JOURNEY. Of these, 2 involved a crash, 0 involved a fire, and 0 resulted in injury.
3
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED, THE RADIATOR AND AC DAMAGED (AC STILL DOESN'T WORK), AND I NEEDED TO HAVE THE CONDENSER REPLACED. I KNEW THE CAR HAD MALFUNCTIONED, BUT NEVER RECEIVED ANY CALLS OR LETTERS ABOUT ANY RECALLS DESPITE BUYING THE CAR BRAND NEW.
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, 276-521-2620) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND LATCH, STRUTS, AND SWAY BAR. THE CONTACT STATED THAT THE NOISE FROM UNDERNEATH THE VEHICLE REMAINED, THE SHAKING PERSISTED, AND THE SEAT STILL FAILED TO LOCK IN PLACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.
I WAS IN PARK WAITING FOR A SPOT TO OPEN UP IN A SCHOOL PARKING LOT, TOOK MY VEHICLE OUT OF PARK AND PROCEEDED TO PUT IN DRIVE AND MOVE 20 FEET OR SO TO THE PARKING SPOT, AS I WAS TURNING INTO THE SPOT I ENGAGED THE BRAKE TO COME TO A COMPLETE STOP BUT MY PEDAL DID NOT WORK, IT DID NOT SPRING BACK LIKE IT IS SUPPOSE TO AND MY VEHICLE DID NOT STOP AND A CONCRETE PARKING PILLAR STOPPED MY VEHICLE FOR ME. I THREW IT INTO PARK AND JUMPED OUT BECAUSE SMOKE WAS POURING FROM MY HOOD TO SEE THE DAMAGE AND WHEN I JUMPED BACK IN TO THE CAR TO SHUT IT OFF I REALIZED MY CAR WASN'T RUNNING AND ALL THE LIGHTS CAME ACROSS THE DASH. I RESTARTED THE CAR AND THE BRAKE PEDAL PUMPED LIKE NOTHING WAS WRONG. $6,000.00 WORTH OF DAMAGE...
Other 2017 DODGE JOURNEY Problem Areas
Electrical System
58 complaints
Engine
42 complaints
Power Train
28 complaints
Air Bags
27 complaints
Unknown Or Other
25 complaints
Vehicle Speed Control
16 complaints
Seats
15 complaints
Steering
15 complaints
Fuelpropulsion System
14 complaints
Service Brakes
14 complaints
Exterior Lighting
5 complaints
Seat Belts
5 complaints
Visibilitywiper
5 complaints
Wheels
4 complaints
Electronic Stability Control Esc
3 complaints
Seatsfront Assemblyhead Restraint
3 complaints
Suspension
3 complaints
Engine And Engine Cooling
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Air Bagssrs Malfunction Warning Lamplight
1 complaint
Carry Handle Shell Base
1 complaint
Chest Clip Buckle Harness
1 complaint
Electrical Systemhorn
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Fuel System Gasoline
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsfrontwarning Lightdevices
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulic
1 complaint
Structure
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirestreadbelt
1 complaint
Traction Control System
1 complaint