NHTSA Complaint #11286949 — 2017 DODGE JOURNEY
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11286949 |
| Vehicle | 2017 DODGE JOURNEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED, THE RADIATOR AND AC DAMAGED (AC STILL DOESN'T WORK), AND I NEEDED TO HAVE THE CONDENSER REPLACED. I KNEW THE CAR HAD MALFUNCTIONED, BUT NEVER RECEIVED ANY CALLS OR LETTERS ABOUT ANY RECALLS DESPITE BUYING THE CAR BRAND NEW.
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