2012 DODGE JOURNEY Suspension Problems

10 NHTSA complaints on file

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Suspension Issues in the 2012 DODGE JOURNEY

10 suspension complaints have been filed with NHTSA for the 2012 DODGE JOURNEY. Of these, 2 involved a crash, 0 involved a fire, and 3 resulted in injury.

10
Complaints
2
Crashes
0
Fires
3
Injuries
0
Deaths

All Suspension Complaints

#11605949 |
We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent...
#11553890 | Crash
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps...
#11383991 |
MY AWD LIGHT IS ON AND WHEN I WAS DRIVING MY SUV REAR WHEELS SPIN MY SUV AROUND IN THE MIDDLE OF THE HIGHWAY AND I ALMOST CAUSED AN ACCIDENT. ON HIGHWAY 84 GOING TOWARD MISSISSIPPI.
#11016426 |
ON AUGUST 3RD 2017 I PURCHASED A 2012 DODGE JOURNEY WITH 32000 MILES. ON AUGUST 4 2017 I PICKED THE VEHICLE UP. I NOTICED THAT EVENING THAT THE FRONT RIGHT HEADLIGHT WAS NOT WORKING. I BROUGHT THE CAR BACK TO THE DEALER AND THEY FIXED IT. ON AUGUST 13, 2017 THE TIRE PRESSURE LIGHT CAME ON. I WENT TO FILL THE TIRE BUT IT SEEMED FINE. I FIGURED IT WAS JUST A SENSOR THAT NEEDED TO BE FIXED. AUGUST 15, 2017 THE CHANGE OIL LIGHT CAME ON EVEN THOUGH IT DIDN'T NEED TO BE SERVICED. AUGUST 17, 2017 AS I WENT TO PUT THE CAR IN DRIVE THE CAR SEEMED TO BE PULLING AND THE TRACTION CONTROL LIGHT CAME ON. THEN THE ABS LIGHT AND THE MAINTENANCE AWD LIGHT CAME ON ALONG WITH THE OTHERS. THE CAR WILL HESITATE TO ACCELERATE AND MAKES A KIND OF GRINDING NOISE OFF AND...
#10783579 |
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD AN ABNORMAL SOUND AND SUDDENLY THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED AND IT WAS DISCOVERED THAT THE LINK ON THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
#10722785 |
I PURCHASED THIS CAR NEW ON JULY 23,2012, AND ALMOST IMMEDIATELY THERE WAS A LOUD GROANING NOISE FROM THE FRONT END, ALSO STARTED TO PULL TO THE RIGHT. MY FIRST DEALER CONTACT WAS ON SEPT 4, 2012 AND WORKED ON THE BRAKES, AND THIS SOMEWHAT CORRECTED THE PROBLEM FOR ABOUT A WEEK. THE DEALER HAS WORKED ON THE STEERING AND BRAKES A TOTAL OF 8 TIMES, REPLACING THE BRAKES SEVERAL TIMES, ALSO DEGLAZEING AND LUBRICATING AND WHATEVER, EACH TIME IT WORKED FOR A WEEK OR SO. THE LAST TIME , APRIL 29, 2014, A COMPLETE BRAKE JOB WAS DONE ON THE REAR BRAKES, A FRONT END ALIGNMENT, AND REPAIR THE FRONT BRAKES. THIS COST ME $499.00. MILEAGE IS 46700. THEY ALSO REBUILT THE ENGINE DUE TO HEAD AND VALVE FAILURE. AS OF MAY 25, 2015 IT IS AGAIN MAKING THE NOISE AND PULLING HARD TO THE RIGHT. I THINK CHRYSLER...
#10572639 |
STARTED GETTING A LOT OF GRUNTING FROM THE FRONT END WHEN GOING OVER BUMPS AND TURNING INTO DRIVEWAY. THE DEALER LOOKED AT IT AND RETIGHTENED FRONT END PARTS AND SO FAR SEEMS TO BE OK. ALSO THE DUAL TEMPERATURE CONTROL ONLY BLEW HOT AIR ON PASSENGER SIDE. THE DEALER HAD TO ORDER A NEW SERVO UNIT FOR THE TEMPERATURE CONTROL. THE DEALER WAS VERY GOOD ABOUT IT.HAVE A LOT OF SAME CONCERNS AS OTHER PEOPLES COMPLAINTS. *TR
#10565010 |
LEFT FRONT WHEEL HUB NUT LOOSENED, CAUSING A CLUNKING NOISE ON ACCELERATION AND DECELERATION. WAS RE-TIGHTENED TO SPEC TO ELIMINATE THE ISSUE. *TR
#10519604 |
WE PURCHASED A NEW 2012 JOURNEY IN MARCH 2012 FROM ARE LOCAL DODGE DEALER...BOUGHT A NEW VEHICLE BECAUSE WE DID NOT WANT TO BE SHELLING OUT MONEY FOR REPAIRS....HAVE BEEN A DODGE CUSTOMER FOR SOME 20 YRS... ALL IN ALL..I LOVE MY JOURNEY...CAN'T SAY THE SAME FOR THE DEALER OR CHRYSLER.. IN MARCH OF 2013 AT ABOUT 12,500 MY MECHANIC SUGGESTED I MIGHT WANT TO GET ALIGNMENT CHECKED OUT BECAUSE THE FRONT TIRES WERE WEARING ABNORMALLY...I TRIED TO CALL THE DEALER ABOUT THE WARRANTY TO SEE IF THIS WAS COVERED...THEY NEVER CALLED ME BACK....ON 6/15/13 AT ABOUT 13,000...I WENT BACK TO MY GUY...HE INFORMED ME THAT THE FRONT TIRES WERE INDEED BALD ALREADY, AND SUGGESTED I GO TO THE DEALER TO SEE WHAT THEY COULD DO....I WAS GREETING BY A VERY SMUG, COCKY AND RUDE SERVICE MANAGER NAMED JOHN.....HE TOLD ME CHRYSLER DOES NOT STAND BEHIND THE TIRES OR THE...
#10490833 | Crash
I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A CONTRACTOR INSPECTOR FROM PENNSYLVANIA TO INSPECT THE CAR. AFTER THE INSPECTION, THE CONTRACTOR CONTACTED ME AND TOLD ME HE IS SENDING IN THE REPORT TO CHRYSLER AND WAIT A WEEK BEFORE CONTACTING THEM FOR A COPY OF THE REPORT. MOREOVER, I FOLLOWED UP, AND CHRYSLER COULD NOT TELL ME WHO WAS HANDLING MY CASE. FINALLY, AFTER PURSUING...

Other 2012 DODGE JOURNEY Problem Areas

Electrical System 113 complaints Engine 97 complaints Service Brakes 95 complaints Unknown Or Other 47 complaints Electronic Stability Control Esc 44 complaints Power Train 35 complaints Air Bags 28 complaints Steering 23 complaints Vehicle Speed Control 18 complaints Fuelpropulsion System 14 complaints Wheels 13 complaints Exterior Lighting 12 complaints Seats 9 complaints Service Brakes Hydraulic 9 complaints Visibilitywiper 8 complaints Seat Belts 5 complaints Structurebody 5 complaints Tires 5 complaints Traction Control System 4 complaints Engine And Engine Cooling 3 complaints Structurebodydoor 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingengineoillubricationsealsgaskets 1 complaint Equipmentapplianceair Conditioner 1 complaint Fuel System Gasoline 1 complaint Interior Lighting 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfluid 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Structure 1 complaint Vehicle Speed Controlcruise Control 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint
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