2017 CROSSROADS REDWOOD — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 CROSSROADS REDWOOD
The 2017 CROSSROADS REDWOOD has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT, EQUIPMENT:OTHER:LABELS, EQUIPMENT. The most commonly reported problem area is the Suspension (2 complaints).
Recalls for the 2017 CROSSROADS REDWOOD
NHTSA has recorded 3 recalls for the 2017 CROSSROADS REDWOOD, potentially affecting up to 1,206,309 vehicles.
Recall 18V303000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 156 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
Consequence: If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
Remedy: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369....
View full details →Recall 18V303000 — EQUIPMENT:OTHER:LABELS
| 156 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
Consequence: If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
Remedy: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369....
View full details →Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Owner Complaints for the 2017 CROSSROADS REDWOOD
2 complaints have been filed with NHTSA for the 2017 CROSSROADS REDWOOD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
BROKEN SPRINGS, 1 ON EACH SIDE. *TT *TR *DT*JB
THE LEAF SPRINGS ON MY UNIT WERE BENDING IN THE WRONG DIRECTION. A FRIEND FOLLOWING ME ON THE INTERSTATE HIGHWAY TOLD ME MY TRAILER WAS LEANING TO THE LEFT WHILE DRIVING. I CRAWLED UNDERNEATH THE UNIT AND FOUND THE SPRINGS ON THE LEFT SIDE BENT. I THOUGHT MAYBE I HAD OVERLOADED THE TRAILER SO I WENT TO THE CAT CERTIFIED SCALES AND FOUND I WAS UNDER THE FACTORY SPECS BY AT LEAST 300 OR MORE LBS. I TALKING WITH FELLOW REDWOOD OWNERS I DISCOVERED THEY HAVE HAD THIS SAME ISSUE AND EVEN SOME THAT HAD BROKEN THAT SPRING WHILE DRIVING. THIS IS A FACTORY DEFECT EITHER IN THE WEIGHT CAPACITY OF THE SPRINGS OR QUALITY OF THE CHINA MADE SPRINGS ON THESE UNITS. IF THESE BREAK OFF IT COULD BE A CATASTROPHIC OUTCOME FOR THE PERSON TOWING. MAJOR SAFETY DEFECT IN MY MIND. I AM A ASE MASTER AUTO TECHNICIAN SO I AM VERY KNOWLEDGEABLE OF SUSPENSIONS AND AXLES.*DT THE CONSUMER STATED HE RECEIVED SPRINGS UNDER WARRANTY AND NO FURTHER ACTION IS REQUIRED. *TR
Safety Rating for the 2017 CROSSROADS REDWOOD
NHTSA has not yet tested the 2017 CROSSROADS REDWOOD in its New Car Assessment Program.
Technical Service Bulletins for the 2017 CROSSROADS REDWOOD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 CROSSROADS REDWOOD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CROSSROADS REDWOOD
- 2012 CROSSROADS REDWOOD — 2 complaints
- 2013 CROSSROADS REDWOOD — 1 complaint
- 2014 CROSSROADS REDWOOD — 3 complaints
- 2015 CROSSROADS REDWOOD — 3 complaints
- 2016 CROSSROADS REDWOOD — 0 complaints
- 2017 CROSSROADS REDWOOD (current)
- 2018 CROSSROADS REDWOOD — 1 complaint
- 2019 CROSSROADS REDWOOD — 1 complaint
- 2020 CROSSROADS REDWOOD — 0 complaints
- 2021 CROSSROADS REDWOOD — 0 complaints
- 2022 CROSSROADS REDWOOD — 0 complaints
Other CROSSROADS Models
- CROSSROADS ZINGER — 14 total complaints
- CROSSROADS CRUISER — 12 total complaints
- CROSSROADS SUNSET TRAIL — 10 total complaints
- CROSSROADS PARADISE POINTE — 7 total complaints
- CROSSROADS SILVERADO — 6 total complaints
- CROSSROADS ELEVATION — 4 total complaints
- CROSSROADS ALL STAR — 3 total complaints
- CROSSROADS CROSS ROAD — 1 total complaint