2012 CROSSROADS REDWOOD — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2012 CROSSROADS REDWOOD
The 2012 CROSSROADS REDWOOD has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. The most commonly reported problem area is the Equipment (1 complaint).
Recalls for the 2012 CROSSROADS REDWOOD
NHTSA has recorded 3 recalls for the 2012 CROSSROADS REDWOOD, potentially affecting up to 1,207,934 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 13V372000 — EQUIPMENT
| 1,931 vehicles affected
Defect: Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Consequence: The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
View full details →Recall 12V050000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 6 vehicles affected
Defect: CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.
Consequence: A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.
Remedy: CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
View full details →Owner Complaints for the 2012 CROSSROADS REDWOOD
2 complaints have been filed with NHTSA for the 2012 CROSSROADS REDWOOD. Below is a breakdown by vehicle component.
Most Recent Complaints
INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION. BUT THESE TIRES SEEM TO BE HAVING TREAD SEPARATION AT LEGAL HIGHWAY SPEEDS AND PROPER TIRE INFLATION AND LOAD LIMITS. *TR
2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG WIND, SO BY THE TIME HE WAS ABLE TO STOP, THE BRACES HAD BENT. THE CONSUMER WAS ABLE TO TIE THE AWNING DOWN AND MANAGED TO GET HOME. THE CONSUMER CALLED A SERVICE DEALER, WHO TOOK THE AWNING. THE SERVICE DEALER CALLED THE CONSUMER AND INFORMED HIM, THE MANUFACTURER WAS NOT WILLING TO ASSIST, BECAUSE THERE WAS NO WAY, THE AWNING COULD HAVE CO ME OUT ON ITS OWN. THE CONSUMER EVENTUALLY HAD THE RV FIXED. THE CONSUMER REFERENCED RECALL # 13V372000. *JB
Safety Rating for the 2012 CROSSROADS REDWOOD
NHTSA has not yet tested the 2012 CROSSROADS REDWOOD in its New Car Assessment Program.
Technical Service Bulletins for the 2012 CROSSROADS REDWOOD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2012 CROSSROADS REDWOOD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CROSSROADS REDWOOD
- 2011 CROSSROADS REDWOOD — 0 complaints
- 2012 CROSSROADS REDWOOD (current)
- 2013 CROSSROADS REDWOOD — 1 complaint
- 2014 CROSSROADS REDWOOD — 3 complaints
- 2015 CROSSROADS REDWOOD — 3 complaints
- 2016 CROSSROADS REDWOOD — 0 complaints
- 2017 CROSSROADS REDWOOD — 2 complaints
Other CROSSROADS Models
- CROSSROADS ZINGER — 14 total complaints
- CROSSROADS CRUISER — 12 total complaints
- CROSSROADS SUNSET TRAIL — 10 total complaints
- CROSSROADS PARADISE POINTE — 7 total complaints
- CROSSROADS SILVERADO — 6 total complaints
- CROSSROADS ELEVATION — 4 total complaints
- CROSSROADS ALL STAR — 3 total complaints
- CROSSROADS CROSS ROAD — 1 total complaint