2017 CHRYSLER PACIFICA PLUG-IN HYBRID Steering Problems
5 NHTSA complaints on file
Steering Issues in the 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
5 steering complaints have been filed with NHTSA for the 2017 CHRYSLER PACIFICA PLUG-IN HYBRID. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Steering Complaints
I have Pacifica Hybrid 2017 model minivan with a lot of problems. More than 6 times the minivan was not starting and if starting it would have all the check engine (so i needed to leave the minivan with 2 small kids and take a car service ) some of the signs that would all of a sudden start are service Hybrid Vehicle system , service electric throttle control park sense unavailable ,Automatic High Beam Disabled ,press break to prevent rolling ,Blind spot alert temporarily unavailable in the middle of the road while I am driving . I towed the car to Chrysler and they won't pay for it as it was a hybrid problem, and it was under warranty. The dealer agreed that it was a hybrid problem under warranty, and they would fix it as it was a problem from the manufacturer. In a week the dealer said...
REPEATED, VIDEO DOCUMENTED OCCURENCES OF VEHICLE STALLING, LOSING POWER STEERING, AND LOSING ALL DRIVER-ASSIST FEATURES, TO INCLUDE TRACTION CONTROL, BLIND SPOT MONITORING, POWER STEERING, FORWARD COLLISION AVOIDANCE, ADAPTIVE CRUISE CONTROL, AIRBAGS, AND OTHER SYSTEMS. THE PROBLEM HAS REPEATEDLY OCCURRED WHEN THE VEHICLE IS IN MOTION; HAS OCCURRED ON A HIGHWAY AS WELL AS IN PARKING LOTS. THE VEHICLE WILL SUDDENLY EXHIBIT 'HAYWIRE' BEHAVIOR, WHICH INCLUDES FUEL AND POWER GAUGES RANDOMLY FLUCTUATING UP AND DOWN, AND ALL ABOVE SAFETY SYSTEM WARNINGS INTERMITTEDLY INDICATING THEY ARE OFFLINE. IN EXTREME SCENARIOS, POWER STEERING WILL BE LOST. ADDITIONALLY, IN ONCE SCENARIO, THE 'HAYWIRE' BEHAVIOR PRECLUDED THE ABILITY TO TURN THE VEHICLE OFF WITHOUT RESORTING TO DISCONNECTING HARD-WIRE BATTERY CONNECTIONS. MULTIPLE VIDEOS HAVE BEEN MADE DOCUMENTING THE BEHAVIOR. PREVIOUS ATTEMPTS TO RESOLVE WITH MANUFACTURER RESORTED IN NO CORRECTIVE ACTION DUE TO 'FAILURE TO DUPLICATE' THE ISSUE, DESPITE HAVING VIDEO SHOWING THE OCCURRENCE. ORIGINALLY BROUGHT TO...
WHILE DRIVING, VEHICLE COMPLETELY LOST POWER/STALLED. POWER STEERING LOST, ALL ACCELERATION AND POWER ASSISTED BRAKING. INDICATOR LIGHTS FOR VARIETY OF SYSTEMS LIGHT UP. PULL OVER TO SIDE AND RESTART VEHICLE. VEHICLE EXHIBITS "HAYWIRE" BEHAVIOR, WITH INDICATORS FOR ALL SYSTEMS, INCLUDING TRACTION CONTROL TIRE PRESSURE, BATTERY, HYBRID ELECTRIC SYSTEM, PARKING BRAKE, ETC.GOING OFF. A SHORT VIDEO WAS TAKEN OF THIS BEHAVIOR WHEN RESTART WAS ATTEMPTED AFTER THE STALL. VEHICILE FAILS TO RESTART. AFTER ADDITIONAL TRY, VEHICLE STARTS, AND TRACTION CONTROL AND SOME OTHER SYSTEMS REMAIN NON FUNCTIONAL. VEHICLE IS RETURNED HOME, THEN RETURNED TO DEALER, WHO ADVISES THAT VEHICLE FIRMWARE IS UP TO DATE, AND THAT THE ISSUE "CANNOT BE DUPLICATED." VEHICLE WAS UP TO DATE ON PREVIOUS RECALLS RELATING TO STALLS. THE STALL WAS INCREDIBLY DANGEROUS, AND DEALER DOES NOT SEEM TO HAVE ANY IDEA WHAT SOURCE OF THE PROBLEM IS. WE HAVE BEEN SENT AWAY, BEING TOLD TO RETURN...
THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS
NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY.
Other 2017 CHRYSLER PACIFICA PLUG-IN HYBRID Problem Areas
Electrical System
30 complaints
Hybrid Propulsion System
19 complaints
Fuelpropulsion System
18 complaints
Engine
17 complaints
Power Train
15 complaints
Unknown Or Other
10 complaints
Service Brakes
4 complaints
Engine And Engine Cooling
2 complaints
Air Bags
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical System12v24v48v Battery
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Structurebody
1 complaint
Visibilitywiper
1 complaint