2018 CHRYSLER 300 Tires Problems

TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VIN WAS INVALID. THE VEHICLE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.