2018 CHRYSLER 300 Back Over Prevention Sensing System Camera Problems

The contact owns a 2018 Chrysler 300. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2018 Chrysler 300. The contact stated while driving in reverse at approximately 2 MPH, the backup camera screen went blank. The contact stated that the failure was intermittent. Additionally, the contact stated that the car radio, hands-free cell phone connection, and navigation system also failed intermittently. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2018 Chrysler 300. The contact stated that the door panels on all four doors had started to independently separate from the door frame. She also stated that the center console had also began to separate. In addition, various electrical failures would occur while driving including the backup camera. The contact's boyfriend had taken the vehicle to an unknown dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and she was given the same information as the dealer. The contact was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.