2024 CHEVROLET TRAX Structurebody Problems

1 NHTSA complaint on file

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Structurebody Issues in the 2024 CHEVROLET TRAX

1 structurebody complaint has been filed with NHTSA for the 2024 CHEVROLET TRAX. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.

1
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

All Structurebody Complaints

#11711652 |
The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek below the eye, resulting in small open wounds, which needed to be cleaned and disinfected. The problem has occurred twice under normal use. I reported the first incident to General Motors (GM) on May 15, 2024, but did not receive a response. On Sept 22, 2025, I reported the second incident that occurred on Sept 2, 2025, to GM, at which time they asked several questions and requested photos of my vehicle, which I provided. On Sept 22, 2025, GM requested...
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