2002 CHEVROLET SUBURBAN Steering Problems
10 NHTSA complaints on file
Steering Issues in the 2002 CHEVROLET SUBURBAN
10 steering complaints have been filed with NHTSA for the 2002 CHEVROLET SUBURBAN. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
10
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Steering Complaints
When driving at highway speeds or even around town the vehicle randomly jerks to one side or another alignment was just done and was told all was good tires are new Pitman armor place ball joints replaced still having the issue of it darting specially when going around curves it wants to pull vehicle to the ditch and I look like I am driving drunk which I'm not I've had my mechanic try to inspect the issue he couldn't find it I heard they're made possibly be a TSB out for it but it's hidden
The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the truck anywhere. According to other owners, it's a common issue caused by the booster valve sticking shut and when I inquired about repair, I was quoted a part cost of 300 bucks which I don't have at all. Hopefully enough folks report this issue resulting in action taken by NHTSA even though the vehicle is almost 20 years old.
PULSATING AT BRAKING, LONGER THAN NECCESARY TO COME TO COMPLETE STOP AT LOW SPEED , EXTREME RUST TO UNDERCARRIAGE, SUSPENSION, AND BRAKE PARTS.
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE WHEELS WHEN THE FRONT WHEELS WERE TURNED. SHE STATED THAT THE CAUSE OF FAILURE MAY BE THE UPPER INTERMEDIATE STEERING SHAFT. THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY $275 FOR THE REPAIR. THE DEALER DID NOT HAVE ANY RECALLS FOR THE FAILURE. THE CONTACT FEELS THAT THERE SHOULD BE A RECALL DUE TO THE MANY REPAIRS RELATED TO THE WHEEL FAILURE. SHE STATED THAT A RUNNING BOARD LIGHT IS DIM ON THE FRONT LEFT SIDE OF HER VEHICLE, WHICH SHE HAS NOTICED ON MANY SUBURBANS. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 02-01-08. *KB
I HAVE A 2002 CHEVROLET SUBURBAN, 1500 LT, 4WD. THE SUBURBAN WAS SERVICED ROUTINELY AT THE DEALER AND HAD 69,000 MILES. THE SHAFT IN THE POWER STEERING PUMP BROKE CAUSING COMPLETE AND TOTAL LOSS OF STEERING CONTROL. FORTUNATELY THIS HAPPENED OFF OF THE MAIN ROADWAY AND AT LOW SPEED, BUT CAUSED A COMPLETE LOSS OF STEERING ABILITY. IF THIS HAD HAPPENED ON THE HIGHWAY AT HIGH SPEED, THE EVENTS COULD HAVE BEEN FATAL. *JB
THE TRUCK HAD AN ONGOING PROBLEM WITH A CLANGING NOISE IN THE STEERING COLUMN, MOSTLY WHEN THE STEERING WHEEL WAS TURNED. CONSUMER WAS AFRAID THAT IT MAY CAUSE A STEERING COMPONENT TO BREAK, RESULTING IN LOSS OF STEERING, AND COULD CAUSE AN ACCIDENT. A SERVICE REPRESENTATIVE WAS CONTACTED BY PHONE AND INFORMED OF THE NOISE, TO WHICH HE REPLIED THAT THERE WASN'T ANY RECALLS, AND THE NOISE WAS NOT DANGEROUS/SERIOUS. *AK THE DEALERS TECH INDICATED THAT THE INTERMEDIATE SHAFT WAS THE CAUSE OF THE PROBLEM. *NM
WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC
THE DEALERSHIP DID NOT TECHNICALLY INSPECT MY TRUCK THAT IS THEY JUST LOOKED AT IT ACCORDING TO THE WRITE UP PERSON. *JB
POPPING NOISE AND CLINKING FELT IN STEERING AND EXCESSIVE PLAY. IT IS HARDER TO TURN TO THE RIGHT-LITERALLY YOU FEEL THE WHEEL GOING AROUND MUCH FURTHER THAN IF TURNING TO THE LEFT, ALTHOUGH IT DOES NOT NEED AN ALIGNMENT. I TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BUSHINGS AND FIXED LOWER CLEARANCE ARMS (WHICH HAD EXCESSIVE CLEARANCE). PICKED IT UP AND FELT THE SAME CLINKING AND HEARD THE NOISE AGAIN!! I RETURNED IT AND THE SERVICE MANAGER TOOK A TEST DRIVE-HE ONLY HAD TO TURN OUT OF THE PARKING LOT AND HE KNEW SOMETHING WAS WRONG. THEY REPLACED THE STEERING SHAFT. AFTER DRIVING FOR A FEW DAYS, I ONCE AGAIN FELT THE SAME SENSATION AND NOISE-NOT AS BAD AS BEFORE BUT STILL THERE. STEERING HAS A LOT OF PLAY IN IT-I CAN ROCK IT BACK AND FORTH AND IT DOESN'T MOVE THE VEHICLE. IF YOU GO OVER...
CONSUMER STATES THAT HAS BEEN ON FRONT COLLISION. PLEASE ADD MORE DETAILS. DEALER WAS NOT CONTACTED. TS
Other 2002 CHEVROLET SUBURBAN Problem Areas
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42 complaints
Service Brakes
41 complaints
Parking Brake
19 complaints
Service Brakes Hydraulic
18 complaints
Tires
11 complaints
Power Trainautomatic Transmission
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Electrical System
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Fuel System Gasolinedeliveryfuel Pump
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Unknown Or Other
8 complaints
Air Bags
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Engine And Engine Coolingengine
6 complaints
Fuel System Gasoline
6 complaints
Seat Belts
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Tirestreadbelt
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Vehicle Speed Control
6 complaints
Engine And Engine Cooling
5 complaints
Fuel System Gasolinestoragetank Assembly
5 complaints
Steeringhydraulic Power Assist System
5 complaints
Equipmentapplianceair Conditioner
4 complaints
Exterior Lightingheadlights
4 complaints
Interior Lighting
4 complaints
Power Traindrivelinedifferential Unit
4 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
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Wheels
4 complaints
Air Bagsfrontal
3 complaints
Engine And Engine Coolingexhaust System
3 complaints
Fuelpropulsion System
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Seat Beltsrearother
3 complaints
Seats
3 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
3 complaints
Steeringcolumn
3 complaints
Steeringhydraulic Power Assistpump
3 complaints
Suspension
3 complaints
Wheelshub
3 complaints
Engine
2 complaints
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
2 complaints
Fuel System Otherdeliveryfuel Pump
2 complaints
Power Traintransfer Case 4 Wheel Drive
2 complaints
Service Brakes Airantilockwheel Speed Sensor
2 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
2 complaints
Structurebody
2 complaints
Suspensionfront
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Air Bagsfrontaldriver Sideinflator Module
1 complaint
Air Bagssidewindow
1 complaint
Child Seattether Strapwebbing
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemignition
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingenginegasoline
1 complaint
Equipment
1 complaint
Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings
1 complaint
Exterior Lighting
1 complaint
Fuel System Gasolinedelivery
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinestorage
1 complaint
Fuel System Otherdelivery
1 complaint
Fuel System Otherstoragefuel Gauge System
1 complaint
Fuel System Otherstoragetank Assemblyfillingcharging
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Train
1 complaint
Power Trainautomatic Transmissioncooling Unit And Lines
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Trainaxle Assembly
1 complaint
Power Trainaxle Assemblyaxle Shaftseal
1 complaint
Power Trainaxle Hubs
1 complaint
Power Traindrivelineuniversal Joint
1 complaint
Power Trainmanual Transmission
1 complaint
Seat Beltsfront
1 complaint
Seat Beltsfrontanchorage
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsfrontretractor
1 complaint
Seatsfront Assemblypower Adjust
1 complaint
Seatsmidrear Assembly
1 complaint
Service Brakes Airsupplyhoses Linespiping And Fittings
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Structurebodydoor
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontspringstorsion Bar
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilityrear Window Wiperwashermotor
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint