NHTSA Complaint #11419663 — 2002 CHEVROLET SUBURBAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11419663
Vehicle 2002 CHEVROLET SUBURBAN
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the truck anywhere. According to other owners, it's a common issue caused by the booster valve sticking shut and when I inquired about repair, I was quoted a part cost of 300 bucks which I don't have at all. Hopefully enough folks report this issue resulting in action taken by NHTSA even though the vehicle is almost 20 years old.

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