2015 CHEVROLET SPARK Equipment Problems

The contact owns a 2015 Chevrolet Spark. The contact received notification of NHTSA Campaign Number: 16V257000 (Equipment, Electrical Systems). The vehicle was taken to the dealer, and the contact was informed that the radio software needed to be updated. The dealer informed the contact that to complete the software upgrade, the dealer had to reprogram the radio USB portion to complete the upgrade. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the radio image was inoperable. The contact stated that the radio image appeared blank. Additionally, the Bluetooth feature failed to function properly. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was concerned about the failure of the vehicle and that it was related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,173.

The contact owns a 2015 Chevrolet Spark. The contact stated that while driving 45 MPH, the vehicle began to shake uncontrollably and veered off the road. The contact was able to take control of the vehicle and placed the vehicle in park. The contact stated that there was no audio or visual warning at the time of the failure. The contact alerted OnStar who was unable to diagnose the failure. The vehicle was towed to the dealer where the contact was unaware of the diagnostic result. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the dealer where it was repaired, however, the contact was concerned about an OnStar software update. The contact became aware of NHTSA Campaign Number: 15V416000 (Equipment) and related the failure to the recall. Additionally, on several occasions while the vehicle was parked, the contact was unable to enter or exit...