2012 CHEVROLET SILVERADO — Problems, Recalls & Safety Data

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N/A

Safety Rating

91

Owner Complaints

13 Crashes 7 Fires

2

Recalls

ACTIVE RECALL

22

Service Bulletins

0

Investigations

Overview of the 2012 CHEVROLET SILVERADO

The 2012 CHEVROLET SILVERADO has received a total of 91 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, DIESEL. 22 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (15 complaints), Power Train (11 complaints), and Structurebody (10 complaints).

Recalls for the 2012 CHEVROLET SILVERADO

NHTSA has recorded 2 recalls for the 2012 CHEVROLET SILVERADO, potentially affecting up to 93,925 vehicles.

Recall 14V827000 — ELECTRICAL SYSTEM:IGNITION

| 84,192 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC)....

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Recall 13V615000 — FUEL SYSTEM, DIESEL

| 9,733 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.

Consequence: If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.

Remedy: General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet...

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Owner Complaints for the 2012 CHEVROLET SILVERADO

91 complaints have been filed with NHTSA for the 2012 CHEVROLET SILVERADO. Below is a breakdown by vehicle component.

Most Recent Complaints

#11526178 | SERVICE BRAKES | | 192,006 miles Crash 1 Injury
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.
#11427569 | AIR BAGS | | N/A miles
The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
#11422186 | AIR BAGS | | 126,625 miles
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.
#10860856 | STRUCTURE:BODY | | 35,000 miles
DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME
#10860023 | STRUCTURE:BODY | | 26,000 miles
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

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Safety Rating for the 2012 CHEVROLET SILVERADO

NHTSA has not yet tested the 2012 CHEVROLET SILVERADO in its New Car Assessment Program.

Technical Service Bulletins for the 2012 CHEVROLET SILVERADO

General Motors, LLC has issued 22 technical service bulletins (TSBs) for the 2012 CHEVROLET SILVERADO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT5161E — FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to...

PIP5204A — EQUIPMENT:MECHANICAL

This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIP5204A — FUEL SYSTEM, DIESEL

This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIT-5206 — ENGINE AND ENGINE COOLING:ENGINE

GENERAL MOTORS: OWNERS MAY COMPLAIN ABOUT UNWANTED BRAKING, OR REDUCED ENGINE POWER. THERE MAY ALSO BE SOME UP AND DOWN SHIFTS WITH THE TRANSMISSION. *KB UPDATED 10/15/14. *PE UPDATED 11/12/14. *PE

PIT-5206 — SERVICE BRAKES, HYDRAULIC

GENERAL MOTORS: OWNERS MAY COMPLAIN ABOUT UNWANTED BRAKING, OR REDUCED ENGINE POWER. THERE MAY ALSO BE SOME UP AND DOWN SHIFTS WITH THE TRANSMISSION. *KB UPDATED 10/15/14. *PE UPDATED 11/12/14. *PE

PIT4821D — ENGINE AND ENGINE COOLING

This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PB-14043 — POWER TRAIN:AUTOMATIC TRANSMISSION

CHEVROLET/GMC: AT TIME OF PRODUCTION, SOME VEHICLES WERE MANUFACTURED WITH AN INCORRECT TRANSMISSION THRUST BEARING, THAT CAN RESULT IN NOISE AND POOR OPERATION OF TRANSMISSION. MODEL 2012 SILVERADO HD, SIERRA HD. *PE

SB-0000184692-A — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIP-4686 — ENGINE AND ENGINE COOLING:ENGINE

CHEVROLET/CADILLAC/GMC: HYBRID DRIVEABILITY OR CUSTOMER CONCERNS OF FLARE, SLIP, STALL AT A STOP, SURGE, LACK OF POWER, POOR FUEL ECONOMY, REDUCED EV RANGE/LIMITED ELECTRIC PROPULSION, DTC P061B AFTER CAMPAIGN 09102B OR DTC P061B PRIOR TO CAMPAIGN. *PE UPDATED 3/14/11. *PE UPDATED 12/4/2013 *JS

PIP5068A — ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician abut vehicles that have a knock noise or vibration from the engine or transmission. Technician will need to inspect the flex plate. The flex plate and transmission bell housing should be replaced if the flex plate is found cracked.

Showing 10 of 22 technical service bulletins.

NHTSA Investigations for the 2012 CHEVROLET SILVERADO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET SILVERADO

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Other CHEVROLET Models

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