2011 CHEVROLET SILVERADO — Problems, Recalls & Safety Data
N/A
Safety Rating
99
Owner Complaints
2
Recalls
20
Service Bulletins
0
Investigations
Overview of the 2011 CHEVROLET SILVERADO
The 2011 CHEVROLET SILVERADO has received a total of 99 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, STEERING:LINKAGES. 20 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (13 complaints), Unknown Or Other (12 complaints), and Structurebody (11 complaints).
Recalls for the 2011 CHEVROLET SILVERADO
NHTSA has recorded 2 recalls for the 2011 CHEVROLET SILVERADO, potentially affecting up to 84,931 vehicles.
Recall 14V827000 — ELECTRICAL SYSTEM:IGNITION
| 84,192 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC)....
View full details →Recall 11V339000 — STEERING:LINKAGES
| 739 vehicles affected
Defect: GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438...
View full details →Owner Complaints for the 2011 CHEVROLET SILVERADO
99 complaints have been filed with NHTSA for the 2011 CHEVROLET SILVERADO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 13 | 4 | 0 | 8 | 0 |
| Unknown Or Other | 12 | 1 | 0 | 0 | 0 |
| Structurebody | 11 | 2 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 1 | 1 | 0 | 0 |
| Engine | 7 | 2 | 1 | 5 | 0 |
| Electrical System | 5 | 1 | 2 | 0 | 0 |
| Service Brakes | 5 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 4 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Structure | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 1 | 0 | 1 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 1 | 0 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 0 | 5 | 0 |
| Seatsfront Assemblyhead Restraint | 1 | 0 | 0 | 1 | 0 |
| Structurebodybumpers | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.
THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY
THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.
I HAVE A 2011 SILVERADO 1500 AND ABOUT 6 MONTHS AGO MY DASH AROUND THE PASSENGER AIR BAG STARTED TO CRACK. I NOW HAVE 2 CRACKS AND THE AREA FEELS LOOSE WHICH WORRIES ME THAT IN CASE OF A ACCIDENT WITH AIRBAG DEPLOYMENT ON THE PASSANGER SIDE, THAT THIS COULD IMPAIR THE SAFETY AND DESIGN FOR ITS PURPOSE.
Safety Rating for the 2011 CHEVROLET SILVERADO
NHTSA has not yet tested the 2011 CHEVROLET SILVERADO in its New Car Assessment Program.
Technical Service Bulletins for the 2011 CHEVROLET SILVERADO
General Motors, LLC has issued 20 technical service bulletins (TSBs) for the 2011 CHEVROLET SILVERADO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PI0699 — ENGINE AND ENGINE COOLING:ENGINE
GM: GAUGE FLUCTUATION, VARIOUS DTCS, AND THE WIRING HARNESS MAY BE CHAFING/RUBBING ON A/C LINE. *JS UPDATED 5/22/12. *JS UPDATED 2/5/16. *PE
09-03-09-001C — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
PI1413 — POWER TRAIN
This preliminary informational bulletin provides a diagnostic tip that may be helpful in correcting a customer concern on a vibration, shudder or roughness while driving at low speeds with a steady throttle on a level road.
PIT5052D — STEERING:COLUMN
This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
PIP-4949-B — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
GM: DURAMAX DIESEL HARD START, NO START, OR DTC P0087 INJECTION PUMP REPLACEMENT. NORMAL SI DIAGNOSTICS MAY BE INCONCLUSIVE OR LEAD TO A FUEL INJECTION PUMP REPLACEMENT. *JS UPDATED 11/12/14. PE
PI-1280 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CADILLAC/CHEVROLET/GMC: LOSS OF PROPULSION, WHEN SPEED IS LESS THAN 5 KM/H (3MPH), SERVICE HYBRID SYSTEM IS DISPLAYED IN DRIVER INFORMATION CENTER (DIC) AND MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES. MODEL 2008-2013 ESCALADE, SILVERADO, TAHOE, SIERRA, YUKON. *PE
PIP4887B — FUEL SYSTEM, DIESEL
This Preliminary Information communication provides information to the technician about vehicles that have a "Service Exhaust Fluid System" and a "See Owner's Manual Now" message displayed on the Instrument Panel Cluster. Technician may find reductant level sensor Diagnostic Trouble Codes P203D, P21AB, and P21B0 set. Technician will need to follow...
PI0689B — EQUIPMENT ADAPTIVE/MOBILITY
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
PIE-0253 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
GENERAL MOTORS: SERVICE ENGINE SOON LIGHT ILLUMINATED ON DASH. THERE MAY ALSO BE INCREASED ENGINE NOISE, OR POSSIBLE HIGHER RPM SHIFTS, AND REDUCED A/C PERFORMANCE. *KB
PIP5100 — ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician about vehicles that will not move in forward or reverse. Technician may find Diagnostic Trouble Code P0701 P0729 P0731 P0732 P0733 P0734 P0735 P0751 P0756 P0761 P0877 Or P2723 set. Technician will need to inspect the valve body separator plate orifices...
Showing 10 of 20 technical service bulletins.
NHTSA Investigations for the 2011 CHEVROLET SILVERADO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO
- 2006 CHEVROLET SILVERADO — 223 complaints
- 2007 CHEVROLET SILVERADO — 253 complaints
- 2008 CHEVROLET SILVERADO — 221 complaints
- 2009 CHEVROLET SILVERADO — 103 complaints
- 2010 CHEVROLET SILVERADO — 91 complaints
- 2011 CHEVROLET SILVERADO (current)
- 2012 CHEVROLET SILVERADO — 91 complaints
- 2013 CHEVROLET SILVERADO — 87 complaints
- 2014 CHEVROLET SILVERADO — 195 complaints
- 2015 CHEVROLET SILVERADO — 111 complaints
- 2016 CHEVROLET SILVERADO — 8 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints
- CHEVROLET COBALT — 10,106 total complaints