2004 CHEVROLET SILVERADO 1500 Steeringcolumn Problems

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHENEVER THE CONTACT WOULD TURN THE STEERING WHEEL TO THE RIGHT HE NOTICED A GROWLING SOUND COMING FROM THE STEERING COLUMN ESPECIALLY WHEN SWITCHING LANES. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER INFORMED THE CONTACT THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 49,300 AND THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHEN DRIVING STRAIGHT OR MAKING RIGHT TURNS SHE HEARS A GRINDING NOISE FROM THE STEERING COLUMN. ALSO WHEN DRIVING THE VEHICLE DRIFTS WITHOUT ANY WARNINGS. THE DEALER COULD NOT DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, SHE COULD NOT TURN THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THE DRIVER SIDE FRONT HUB BEARING ASSEMBLY ALONG WITH OTHER STEERING COMPONENTS WERE REPLACED ON THE VEHICLE. THE FAILURE MILEAGE WAS 45,847. THE CURRENT WAS 62,000.

I BOUGHT MY 2004 CHEVY SILVERADO IN MAY OF 2007 WHEN I TEST DROVE THE VEHICLE ALL SEEMED TO BE IN GOOD OPERATING CONDITION. LATER THAT WINTER I STARTED TO NOTICE A CLUNKING SOUND IN THE DASH AREA AROUND THE STEERING COLUMN AND ON A FEW OCCASIONS THE STEERING SEEMED TO GET STIFF OR HARD TO TURN MOSTLY AT LOW SPEEDS SUCH AS IN A PARKING LOT. I TOOK IT TO THE DEALER SINCE THE VEHICLE WAS UNDER WARRANTY AND EXPLAINED THE PROBLEM, BUT TO MY SURPRISE WHEN I PICKED UP THE TRUCK THEY SAID THERE WAS NOTHING WRONG. MY SON NOW WORKS FOR THE SAME DEALERSHIP AND HAS TOLD ME ABOUT PROBLEMS WITH THE STEERING SHAFT BUT MY DEALER REFUSES TO ADMIT ANY DEFECTS. *TR

AFTER 29,000 MILES, I STARTED HEARING A CLUNKING NOISE COMING FROM THE STEERING SHAFT DURING LOW SPEED MANEUVERS (MAINLY TURNING TO THE LEFT). AT 32,000 MILES I TOOK IT INTO THE DEALER WHILE THE TRUCK WAS STILL UNDER WARRANTY. THE DEALER SHOP MANAGER KNEW EXACTLY WHAT THE PROBLEM WAS AND THAT AT THE TIME THERE WAS NO RECALL, BUT HE EXPECTED ONE SOON. I WAS TOLD THAT THE GREASE IN THE STEERING SHAFT WOULD RUN OUT DUE TO ITS PROXIMITY TO THE ENGINE BLOCK AND THE HEAT COMING FROM IT. HIS FIX WAS TO INJECT GREASE BACK IN VIA A SYRINGE. SOLVED THE PROBLEM IN ABOUT 45 MINUTES, BUT NOW AFTER 23,000 MILES SINCE THE LAST REPAIR, THE PROBLEM STAR AGAIN. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE WINDSHIELD MOLDING HAD TO BE REPLACED ON THE FRONT OF THE VEHICLE. THE SPEEDOMETER FAILED, THE STEERING COLUMN WAS LOOSE, AND THE REAR AXLE SEAL WAS REPLACED. THE DASHBOARD LIGHTS FAILED TO ILLUMINATE AND WERE REPLACED AS WELL. THE VEHICLE HAS UNDERGONE NUMEROUS ELECTRICAL FAILURES WHICH WERE STILL OCCURRING. THE VEHICLE HAD SIXTEEN FAILURES, AND HAD BEEN TAKEN TO THE DEALER ON NINE OCCASIONS. THE CURRENT MILEAGE IS 31,000, AND FAILURE MILEAGE WAS 22.*AK