NHTSA Complaint #10289093 — 2004 CHEVROLET SILVERADO 1500

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10289093
Vehicle	2004 CHEVROLET SILVERADO 1500
Component	STEERING:COLUMN
Date of Incident	November 10, 2004
Date Filed	October 20, 2009
Mileage	45,847 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHEN DRIVING STRAIGHT OR MAKING RIGHT TURNS SHE HEARS A GRINDING NOISE FROM THE STEERING COLUMN. ALSO WHEN DRIVING THE VEHICLE DRIFTS WITHOUT ANY WARNINGS. THE DEALER COULD NOT DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, SHE COULD NOT TURN THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THE DRIVER SIDE FRONT HUB BEARING ASSEMBLY ALONG WITH OTHER STEERING COMPONENTS WERE REPLACED ON THE VEHICLE. THE FAILURE MILEAGE WAS 45,847. THE CURRENT WAS 62,000.

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