NHTSA Complaint #10224042 — 2004 CHEVROLET SILVERADO 1500

STEERING:COLUMN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10224042
Vehicle	2004 CHEVROLET SILVERADO 1500
Component	STEERING:COLUMN
Date of Incident	October 10, 2007
Date Filed	April 10, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

AFTER 29,000 MILES, I STARTED HEARING A CLUNKING NOISE COMING FROM THE STEERING SHAFT DURING LOW SPEED MANEUVERS (MAINLY TURNING TO THE LEFT). AT 32,000 MILES I TOOK IT INTO THE DEALER WHILE THE TRUCK WAS STILL UNDER WARRANTY. THE DEALER SHOP MANAGER KNEW EXACTLY WHAT THE PROBLEM WAS AND THAT AT THE TIME THERE WAS NO RECALL, BUT HE EXPECTED ONE SOON. I WAS TOLD THAT THE GREASE IN THE STEERING SHAFT WOULD RUN OUT DUE TO ITS PROXIMITY TO THE ENGINE BLOCK AND THE HEAT COMING FROM IT. HIS FIX WAS TO INJECT GREASE BACK IN VIA A SYRINGE. SOLVED THE PROBLEM IN ABOUT 45 MINUTES, BUT NOW AFTER 23,000 MILES SINCE THE LAST REPAIR, THE PROBLEM STAR AGAIN. *TR

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