2008 CHEVROLET IMPALA Equipment Problems

DRIVING MY CAR OVER A WATER PUDDLE THE STEERING QUIT WORKING FOR ABOUT 15 TO 20 SECONDS , THIS THE SECOND TIME THIS HAS HAPPENED. *TR

AFTER PARKING A 2008 IMPALA ON A FLAT CONCRETE SURFACE I TOOK THE LUG NUTS OFF THE PASSENGER SIDE FRONT TIRE . I THEN PLACED THE JACK (WHICH HAD NEVER BEEN USED BEFORE EVER ) UNDER THE PROPER FITTING POINTS AS SHOWN IN THE MANUAL BEHIND THE FRONT WHEEL. AND JACKED THE CAR UP UNTIL THE TIRE COULD BE REMOVED FROM THE CAR. AFTER THE TIRE WAS COMPLETELY OFF I WAS VISUALLY INSPECTING THE BRAKE PADS BUT NOT TOUCHING IT WHEN THE JACK BEGAN TO BREAK OFF FROM THE BASE. AS I MOVED AWAY TO PROTECT MYSELF THE JACK COMPLETELY BROKE AWAY FROM THE BASE AND THE CAR LANDED ON THE GROUND, BROKEN JACK AND ROTOR . I THEN CALLED AAA WHO TOOK A 3 TON JACK AND INSERTED IT UNDER THE FRONT OF THE CAR AND JACKED IT UP ENOUGH TO PUT THE TIRE BACK ON . NEVER IN...

SCISSOR JACK PROVIDED BY MANUFACTURER FAILED. WHILE ATTEMPTING TO CHANGE A FLAT, THE JACK FAILED WHILE WHEEL WAS REMOVED CAUSING CAR TO DROP TO THE GROUND. JACK USE INSTRUCTIONS REVIEWED AN FOLLOWED. SURFACE ADEQUATELY FLAT AND SOLID. JACK BASE ENDED UP BENT AS DID THE SCISSOR MECHANISM. JACK FAILURE HAS POTENTIAL FOR BOTH INJURY AND VEHICLE DAMAGE. *TR

I BOUGHT A BRAND NEW IMPALA, YEAR 2008. AFTER APPROXIMATELY 10K MILES I EXPERIENCED A VIBRATION IN THE REAR WHEN BRAKING. WHEN I BROUGHT THE CAR TO RADLEY CHEVROLET IN FREDERICKSBURG, THEY TOLD ME THAT THE ROTORS WERE WARPED AND IT WAS MY FAULT AND NOT COVERED BY WARRANTY. THEY SAID THAT THE LUG NUT TORQUE WAS NOT CORRECT AND UNEVEN. I NEVER TOUCHED THE LUG NUTS OR ROTATED THE TIRES AS THE TORQUE ISSUE WAS REAR ONLY AND TREAD WEAR PROVED THERE HAD BEEN NO ROTATION. I WENT TO CHEVROLET CUSTOMER SERVICE WHO STATED THE RADLEY SERVICE MANAGER WAS SUCH A GREAT GUY AND HE BELIEVED THE SERVICE MANAGER. WHEN I EXPLAINED THAT THE TREAD WEAR PROVED THE TIRES WERE NOT ROTATED HE THEN TOLD ME THAT NOT ROTATING THE TIRES WAS A MAINTENANCE VIOLATION ALSO. I ASKED HIM THAT NOW YOU ARE CLAIMING THE UNEVEN TORQUE WAS DUE...