2004 CHEVROLET IMPALA — Problems, Recalls & Safety Data
N/A
Safety Rating
1,375
Owner Complaints
7
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2004 CHEVROLET IMPALA
The 2004 CHEVROLET IMPALA has received a total of 1,375 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE. 23 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (407 complaints), Electrical System Instrument Clusterpanel (252 complaints), and Engine (71 complaints).
Recalls for the 2004 CHEVROLET IMPALA
NHTSA has recorded 8 recalls for the 2004 CHEVROLET IMPALA, potentially affecting up to 8,269,139 vehicles.
Recall 15V701000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
| 1,003,556 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201...
View full details →Recall 15V701000 — ENGINE AND ENGINE COOLING:ENGINE
| 1,003,556 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201...
View full details →Recall 15V201000 — ENGINE AND ENGINE COOLING:ENGINE
| 330,742 vehicles affected
Defect: General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18,...
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015....
View full details →Recall 14V400000 — ELECTRICAL SYSTEM:IGNITION
| 5,877,718 vehicles affected
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model...
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's...
View full details →Recall 09E005000 — STEERING
| 979 vehicles affected
Defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Consequence: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
View full details →Recall 08E063000 — STEERING
| 3,855 vehicles affected
Defect: DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE....
Consequence: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
View full details →Recall 07E021000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
| 742 vehicles affected
Defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Consequence: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
View full details →Recall 04V287000 — SERVICE BRAKES, HYDRAULIC
| 47,991 vehicles affected
Defect: CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
View full details →Owner Complaints for the 2004 CHEVROLET IMPALA
1,375 complaints have been filed with NHTSA for the 2004 CHEVROLET IMPALA. Below is a breakdown by vehicle component.
Most Recent Complaints
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
Safety Rating for the 2004 CHEVROLET IMPALA
NHTSA has not yet tested the 2004 CHEVROLET IMPALA in its New Car Assessment Program.
Technical Service Bulletins for the 2004 CHEVROLET IMPALA
General Motors, LLC has issued 23 technical service bulletins (TSBs) for the 2004 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
08-07-30-002 — POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION ON 4T65-E MN7, M15 AND M76 FRONT WHEEL DRIVE AUTOMATIC TRANSMISSION VALVE BODY RECONDITIONING, DTCS P0741, P0742, P0757, P842, HARSH SHIFTS OR SLIPS. *PE UPDATE 6/11/10. *PE
070139002 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
EI07091 - A/C NOT COLD ENOUGH, HVAC MODE DOESN'T CHANGE, HEAT NOT HOT ENOUGH, B0409, B0419, B0269, B0249, B0408, B0268, B0418, B0248, B0414, B3749, B0424, B3748 (ACTUATOR DIAGNOSIS) *NJ
050844008 — EQUIPMENT:ELECTRICAL
STATIC, POOR AND/OR NO RADIO RECEPTION IN POLICE PACKAGE EQUIPPED VEHICLES (NO FIX AVAILABLE AT THIS TIME). *TT
040867008 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF CREAK. *TT
07142004 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INCORRECT PARTS INFORMATION FOR SERVICING THE CONSOLE LID OR STORAGE ARMREST ASSEMBLY. *EH
04192004 — EXTERIOR LIGHTING:HEADLIGHTS
AS A RESULT OF A RECENT CHANGE IN THE HEADLAMP REFLECTOR, IT IS NOW POSSIBLE TO ELIMINATE THE HEADLAMP BULB SHIELD ON THE LOW BEAM BULB OF THE HEADLAMP ASSEMBLY WITHOUT ANY NOTICEABLE CHANGE IN LIGHTING PERFORMANCE. GM VOICEMAIL EXPRESS. *TT
04132004 — STRUCTURE:BODY:TRUNK LID
THIS MESSAGE IS IN REGARD TO THE ELIMINATION OF THE TRUNK LID ASSIST HANDLE. CHANGES IN THE TRUNK LID HINGE AND STRUT DESIGN HAS RESULTED IN IMPROVEMENTS IN THE TRUNK LID EFFORTS. GM VOICEMAIL EXPRESS. *TT
01788 — SERVICE BRAKES, HYDRAULIC
BRAKES SEEM APPLIED, LOCK UP, OR LACK TRAVEL.*MR
02035 — STRUCTURE:BODY:TRUNK LID
ELIMINATION OF TRUNK LID ASSIST HANDLE. *MR
02036 — EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP ELIMINATION OF BULB SHIELD FROM LOW BEAM BULB. *MR
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2004 CHEVROLET IMPALA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET IMPALA
- 1999 CHEVROLET IMPALA — 4 complaints
- 2000 CHEVROLET IMPALA — 1,128 complaints
- 2001 CHEVROLET IMPALA — 959 complaints
- 2002 CHEVROLET IMPALA — 1,076 complaints
- 2003 CHEVROLET IMPALA — 935 complaints
- 2004 CHEVROLET IMPALA (current)
- 2005 CHEVROLET IMPALA — 809 complaints
- 2006 CHEVROLET IMPALA — 802 complaints
- 2007 CHEVROLET IMPALA — 930 complaints
- 2008 CHEVROLET IMPALA — 1,203 complaints
- 2009 CHEVROLET IMPALA — 1,365 complaints
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- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints
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