2017 CHEVROLET CORVETTE Electrical System Problems

The Infotainment System (Radio) on my 2017 Chevrolet Grand Sport Corvette suddenly and without warning malfunctioned/failed on or around in 2023, whereby the eight inch screen on the Infotainment System went completely black/blank, whereby my radio produced no audio sound nor allowed me the ability to view the screen (on the Infotainment System) while placing my vehicle in reverse-which is very useful when having to place the vehicle in reverse. I personally believe that during the period (2023 thru most of 2024) in which my Infotainment System was not working properly, that my safety and/or the safety of others was placed at risk due to being unable to use/view the rearview camera while placing my car in reverse. In August of 2024, I reached out to Chevrolet Customer Assistance Center (by writing a letter) re: this matter and requesting financial assistance to repair my Infotainment System. I submitted verification with...

CENTER SCREEN COMPLETELY DEAD. NO AUDIO, VIDEO OR REVERSE VIEW THEREBY CAUSING A SAFETY PROBLEM. THE REVERSE CAMERA DOES NOT COME ON AND THERE IS NO DISPLAY. UNABLE TO SEE ANYTHING WHILE REVERSING DUE TO THE WAY THE CAR IS DESIGNED.

TL* THE CONTACT OWNS A 2017 CHEVROLET CORVETTE. WHILE DRIVING APPROXIMATELY 30 MPH, THE PROGRAMMING THAT CONTROLLED THE HEATING INDEPENDENTLY FUNCTIONED AND WOULD NOT ALLOW THE OCCUPANT TO MANUALLY OPERATE IT. WHEN THE SWITCH THAT CONTROLLED THE ROOF WAS PRESSED, THE MANUAL CONTROL FEATURE RETURNED; HOWEVER, THE HEATING ELEMENT FUNCTIONED AT APPROXIMATELY 151 DEGREES INDEPENDENTLY. THE CONTACT STATED THAT THE PROGRAMMING THAT CONTROLLED THE SWITCH USED FOR THE ROOF INDEPENDENTLY CONTROLLED THE HEATING ELEMENTS. THE CONTACT STATED THAT THE VERBIAGE IN THE OWNER'S MANUAL DID NOT INDICATE THAT IN THE CLIMATE CONTROL SETTING SECTION. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO CHARLES AUTO FAMILY IN GARRETTSVILLE, OH, 330-577-5089, WHERE IT WAS STATED THAT THE FAILURE WAS AN UNKNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE CONTACT WAS INFORMED THAT THERE WAS NO PLAN TO REMEDY THE FAILURE...

TL* THE CONTACT OWNS A 2017 CHEVROLET CORVETTE. WHILE DRIVING APPROXIMATELY 30 MPH, THE SWITCH THAT CONTROLLED THE CONVERTIBLE TOP DID MORE THAN MAKE THE TOP GO UP OR DOWN. THE COMPUTER ALSO TURNED THE HEATER ON OR OFF AT RANDOM, EVEN WHEN THE VEHICLE WAS PARKED AND TURNED OFF, WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (CHARLES AUTO FAMILY, GARRETTSVILLE, OH, 330-577-5089) AND INFORMED THE CONTACT THAT IT WAS AN UNKNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.