NHTSA Complaint #11624880 — 2017 CHEVROLET CORVETTE

The Infotainment System (Radio) on my 2017 Chevrolet Grand Sport Corvette suddenly and without warning malfunctioned/failed on or around in 2023, whereby the eight inch screen on the Infotainment System went completely black/blank, whereby my radio produced no audio sound nor allowed me the ability to view the screen (on the Infotainment System) while placing my vehicle in reverse-which is very useful when having to place the vehicle in reverse. I personally believe that during the period (2023 thru most of 2024) in which my Infotainment System was not working properly, that my safety and/or the safety of others was placed at risk due to being unable to use/view the rearview camera while placing my car in reverse. In August of 2024, I reached out to Chevrolet Customer Assistance Center (by writing a letter) re: this matter and requesting financial assistance to repair my Infotainment System. I submitted verification with my letter, that the matter I was writing about was "a well known issue/problem" as reported by Corvette Magazine (which I subscribe to) and with computer prints/verification(s) of discussions in Corvette Enthusiasts internet chat rooms, whereby several Corvette owners also reported having issues/problems with their Infotainment System malfunctioning. Chevrolet Customer Assistance Center replied to my letter and agreed to reimburse me for half of the $1700 required to repair the radio/Infotainment System. . Genesis Chevrolet in Eastpointe, MI. completed the repair of my Infotainment System.