2016 CHEVROLET COLORADO Electrical Systemignition Problems

The contact owns a 2016 Chevrolet Colorado. The contact stated that when she parked the vehicle she was unable to remove the key from the ignition. The contact stated that in order to remove the key she was required to turn off and restart the vehicle several times. No warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic however, the failure did not occur while the vehicle was with the mechanic. The contact stated that the failure persisted. The contact stated that while attempting to remove the key from the ignition, she had to continue to turn off and restart the vehicle and noticed she was unable to depress the brake pedal as well. The vehicle was taken to Premier Chevrolet of Seaside (4 Heitzinger Plaza, Seaside, CA 93955) and My Chevrolet (444 Auto Center Cir A, Salinas, CA 93907) on separate occasions...

The contact owns a 2016 Chevrolet Colorado. The contact stated while the vehicle was parked, the contact was unable to release the key from the ignition. The contact stated that he had to manipulate the steering wheel and ignition switch after approximately 5 mins and the key would release from the ignition. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 49,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY CEASED IN PLACE. THE VEHICLE WAS TAKEN TO A LOCKSMITH BUT WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC OF PUYALLUP LOCATED AT (800 RIVER RD, PUYALLUP, WA 98371) TO BE DIAGNOSED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.