2020 CADILLAC XT6 — Problems, Recalls & Safety Data
5/5
Safety Rating
49
Owner Complaints
4
Recalls
33
Service Bulletins
0
Investigations
Overview of the 2020 CADILLAC XT6
The 2020 CADILLAC XT6 has received a total of 49 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 11 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 33 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (10 complaints), Power Train (7 complaints), and Engine (4 complaints).
Recalls for the 2020 CADILLAC XT6
NHTSA has recorded 11 recalls for the 2020 CADILLAC XT6, potentially affecting up to 298,269 vehicles.
Recall 22V709000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 95,231 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
View full details →Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 194,105 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...
View full details →Recall 20V639000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 2,781 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service...
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Owner Complaints for the 2020 CADILLAC XT6
49 complaints have been filed with NHTSA for the 2020 CADILLAC XT6. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 10 | 0 | 0 | 0 | 0 |
| Power Train | 7 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 3 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Back Over Preventiondisplay Function | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilityfixed Panaramic Roofsky Light Assembly | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.
Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on said recall/bulletin.
Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on said recall/bulletin.
While driving approximately 15 MPH I noticed a scraping sound and shimmy in the back. I took the car to Capital Cadillac for diagnostic. They found that the tires were separated. I bought the car brand new in 2020 and it has about 21k miles on it. 265/45 R 21 104 V
The Radiator is not functioning, confirmed by a mechanic at a dealership. An engine light did appear to notify me of the problem, however the car has been kept in great condition without accident or cause for the radiator to stop functioning in such a young vehicle.
Safety Rating for the 2020 CADILLAC XT6
The 2020 CADILLAC XT6 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 CADILLAC XT6
General Motors, LLC has issued 33 technical service bulletins (TSBs) for the 2020 CADILLAC XT6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP5841E — ENGINE
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
23-NA-121 — EQUIPMENT
This technical bulletin provides a procedure to correct Squeal/Whine Noises Underneath Vehicle at Highway Speeds.
PIT5847C — ELECTRICAL SYSTEM
This Preliminary information communicates that a vehicle may come into the dealer with various concerns which may include a service engine light or various warning messages on the DIC. The technician is instructed to inspect a wiring harness for chaffing on a bracket which is located beneath the battery tray....
PIT5847A — ENGINE
This Preliminary information communicates that a vehicle may come into the dealer with various concerns which may include a service engine light or various warning messages on the DIC. The technician is instructed to inspect a wiring harness for chaffing on a bracket which is located beneath the battery tray....
PIT5845 — VEHICLE SPEED CONTROL
This Preliminary information communicates information to diagnose adaptive cruse with DTC U0422 in the EBCM.
PIE0616C — ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on Service Park Assist Lamp illuminated on the Driver Information Center (DIC).
21NA048 — EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of seeing a black screen in reverse.
21NA100 — EQUIPMENT:ELECTRICAL
This service bulletin provides repair information to correct a customer concern of Video Player Unavailable ? No SD card present Messages Displayed.
PIT5825B — SUSPENSION
This Preliminary information communicates information regarding a Vibration Type Noise from the metal gasket tabs between the front exhaust and muffler.
PIE0616A — ELECTRICAL SYSTEM
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on Service Park Assist Lamp illuminated on the Driver Information Center (DIC).
Showing 10 of 33 technical service bulletins.
NHTSA Investigations for the 2020 CADILLAC XT6
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT6
- 2020 CADILLAC XT6 (current)
- 2021 CADILLAC XT6 — 22 complaints
- 2022 CADILLAC XT6 — 15 complaints
- 2023 CADILLAC XT6 — 16 complaints
- 2024 CADILLAC XT6 — 21 complaints
- 2025 CADILLAC XT6 — 7 complaints
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