2023 CADILLAC XT6 — Problems, Recalls & Safety Data
5/5
Safety Rating
16
Owner Complaints
2
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2023 CADILLAC XT6
The 2023 CADILLAC XT6 has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:LABELS. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (4 complaints), Visibilitywiper (2 complaints), and Back Over Prevention Rearview System Braking (1 complaint).
Recalls for the 2023 CADILLAC XT6
NHTSA has recorded 2 recalls for the 2023 CADILLAC XT6, potentially affecting up to 8,768 vehicles.
Recall 23V172000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 8,744 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at...
View full details →Recall 22V708000 — EQUIPMENT:OTHER:LABELS
| 24 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
View full details →Owner Complaints for the 2023 CADILLAC XT6
16 complaints have been filed with NHTSA for the 2023 CADILLAC XT6. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, causing significant financial loss. Based on diagnosis, the injector failures appear to be secondary damage caused by improper fuel control from the fuel pump control module. This condition creates a potential safety risk due to unexpected hesitation and reduced engine power while driving. The issue appears to be related to a systemic electronic fuel control problem rather than normal wear.
i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?
i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?
The contact owns a 2023 Cadillac XT6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.
The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Safety Rating for the 2023 CADILLAC XT6
The 2023 CADILLAC XT6 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 CADILLAC XT6
General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2023 CADILLAC XT6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP6087A — UNKNOWN OR OTHER
This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
25-NA-106 — ELECTRICAL SYSTEM
This Service Bulletin provides information on the rearview camera transitioning from Dark to light and the adjustment time period of 20 seconds.
PIT6101F — ELECTRICAL SYSTEM
This Preliminary information communicates Engineering is investigating a no audio issue.
PIE0794A — ENGINE
This engineering information (EI Lite) asks the technicians that if you encounter a vehicle where customers comment on having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles, use the Field Product Reporting (FPR) App process.
24-NA-017 — EQUIPMENT
This informational bulletin provides information on Heated Steering Wheel Inoperative During Remote Start.
23-NA-192 — POWER TRAIN:DRIVELINE:DRIVESHAFT
This informational bulletin provides Information on Wheel Drive Shaft Replacement and Nut Removal Damage.
PIE0761 — SERVICE BRAKES
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to vehicles having a grunt, grinding, and/or metal on metal type noise heard during braking.
PIE0749A — SEATS
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to having a squeak, rattle and/or creak type noise heard from the second row-seat area.
23-NA-029 — POWER TRAIN
This service bulletin provides a procedure to locate a possible shaft not inserted into the differential carrier that may have popped out to correct customer concerns of Transmission Grinds When Put into Gear, Slipping, No Movement When Shifted into Drive or Reverse.
PIE0727A — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
This engineering information (EI) closure ends the need for gathering information from technicians in regards to a Service Front Camera message on the driver information center (DIC), having the loss of the front camera features and/or its functionality.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2023 CADILLAC XT6
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT6
- 2020 CADILLAC XT6 — 49 complaints
- 2021 CADILLAC XT6 — 22 complaints
- 2022 CADILLAC XT6 — 15 complaints
- 2023 CADILLAC XT6 (current)
- 2024 CADILLAC XT6 — 21 complaints
- 2025 CADILLAC XT6 — 7 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints