2025 CADILLAC XT5 — Problems, Recalls & Safety Data
5/5
Safety Rating
4
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2025 CADILLAC XT5
The 2025 CADILLAC XT5 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 2 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (1 complaint), Forward Collision Avoidance Automatic Emergency Braking (1 complaint), and Forward Collision Avoidance Warnings (1 complaint).
Recalls for the 2025 CADILLAC XT5
NHTSA has recorded 1 recall for the 2025 CADILLAC XT5, potentially affecting up to 6,942 vehicles.
Recall 24V459000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 6,942 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and...
Consequence: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
View full details →Owner Complaints for the 2025 CADILLAC XT5
4 complaints have been filed with NHTSA for the 2025 CADILLAC XT5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 1 | 0 | 3 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 3 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 3 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know this is not correct and dangerous
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged… no emergency braking… no vibration of seat…. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged… no emergency braking… no vibration of seat…. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged… no emergency braking… no vibration of seat…. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
Safety Rating for the 2025 CADILLAC XT5
The 2025 CADILLAC XT5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CADILLAC XT5
General Motors, LLC has issued 2 technical service bulletins (TSBs) for the 2025 CADILLAC XT5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6416 — UNKNOWN OR OTHER
A vehicle may have an issue with glove box door fit. Dealer is instructed not to attempt any repairs at this time.
PIT6265B — UNKNOWN OR OTHER
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
NHTSA Investigations for the 2025 CADILLAC XT5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT5
- 2020 CADILLAC XT5 — 26 complaints
- 2021 CADILLAC XT5 — 17 complaints
- 2022 CADILLAC XT5 — 13 complaints
- 2023 CADILLAC XT5 — 17 complaints
- 2024 CADILLAC XT5 — 15 complaints
- 2025 CADILLAC XT5 (current)
- 2026 CADILLAC XT5 — 0 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints